Sagent helps you lower your total cost of network ownership while also lowering your risk of downtime. When you need to repair, reuse, replace, or resell your network equipment, you get the advanced business analytics and network support services required to make better decisions.

•Identified process improvement opportunities•Tracked and analyzed program performance and identified conflicts in resource requirements, schedules and approaches•Developed and maintained program plans and schedules within the constraints of scope, schedule, cost and quality•Provided planning support for projects including scheduling, budgeting, performance monitoring, analysis reporting, expediting, personnel planning and purchasing•Effectively managed the Tempest Telecom Solutions Spares Programs requirements to achieve SLA conformance, cost controls and delighted customers.

•Collaborated directly with Fortune 500 customers on inventory recommendations for offsite spares locations•Attended to clients regarding contract sales, spare parts and warranty orders and freighting within designated time frames •Member of the Root Cause Corrective Action review board•Member of the Safety Committee•Managed the order and shipping processing to ensure accurate and on-time delivery of customer •Provided accurate, timely, customer focused administration of all orders •Ensured invoices were raised and processed accurately, including delivered to clients within the required timeframes •Ensured all requirements for customer shipments were effected in an efficient and cost effective manner

•Ensured company policies were followed.•Optimized profits by controlling costs.•Hired, trained and developed new employees.•Resolved customer issues to their overall satisfaction.•Maintained an overall management style that follows company best practices.•Tracked the progress of weekly, monthly, quarterly and annual objectives•Monitored and maintained inventory valued over 2.2 million dollars •Coached and supported new and existing Sales Team•Monitored warehouse operating costs, budgets and resources•Created reports, analyzed and interpreted wholesale data, like revenues, expenses and competition•Acted as our branch representative and set an example for our staff