Ramsey Njire

Ramsey Njire Email and Phone Number

Head Of Automation and AI @ DocketWorks
Kenya
Ramsey Njire's Location
Kenya, Kenya
Ramsey Njire's Contact Details

Ramsey Njire personal email

About Ramsey Njire

Hello, there! My name is Ramsey and I would describe myself as very curious. I love to learn new things, solve problems, and build stuff. I also happen to love writing. This collection of interests has taken me on an exciting and varied career journey, where I have been a stage actor, private tutor, sales representative, market analyst, and freelance writer. I also know how to program in Ruby and JavaScript. I use these skills to build apps on the side for fun. When I'm not being a geek, I love to play football (soccer to some). I've been playing twice every week since I was 12.On the professional side, I am an an automations specialist at a firm that does digital marketing for law firms. We build websites, manage social media, devise and implement SEO strategy for 300 (and counting) clients. Most of my content revolves around SEO and programming as a result. My job involves not only solving my clients' technical problems, but also engaging with and understanding them on a personal level, which for me is the perfect mix of being a nerd and a people person. I wouldn't have it any other way.If I could do something for the rest of my life, it would be to solve problems for people. The bigger the problem, the more people it affects, the more satisfying it is to solve. Do you have anything that fits that description? I'd love to hear about it!Skills: Automation, AI, business process documentation, business process automation, SEO, & Digital Marketing.Languages: HTML, CSS, Javascript, Ruby, whatever else I need to learn for the job.

Ramsey Njire's Current Company Details
DocketWorks

Docketworks

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Head Of Automation and AI
Kenya
Ramsey Njire Work Experience Details
  • Docketworks
    Head Of Automation And Ai
    Docketworks
    Kenya
  • Speakeasy Authority Marketing.
    Automation And Seo Specialist
    Speakeasy Authority Marketing. Jan 2024 - Present
    Working full time on automation, SEO strategy, and AI integration into various company processes and products.- Pioneered the founding of the HIT (Human Interface With Technology) at the company, in charge of gathering user concerns and feedback from the rest of the company and working hand-in-hand with the more technical Operations team to design automations and tools that solve the problems of company staff and company clients in the best way possible.- Designed automations to help the CSRs (Customer Service Representatives) input information about clients received during the onboarding process more efficiently and in a centralized place.- Led the design and implementation of a dashboard for the CSR team to provide all information about a client (website analytics, lead report, last SEO audit, etc) in one place to make check-in calls go smoother.- Added a concern/rebuttal database to the CSR dashboard to allow CSRs to give proper rebuttals to client concerns on the fly as the concerns come up.- Spearheaded automations for the SEO team to automatically gather technical SEO data on websites and webpages(page speed, HTML issues, robots.txt, sitemap, backlink profile, etc)- Pioneered the creation of the Analysis team to analyze employee-client communications across the board (prospecting calls, pitches, onboarding interviews, etc) to identify areas of improvement for all client-facing staff members.
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  • Speakeasy Marketing Inc.
    Account Manager And Search Engine Optimization Specialist
    Speakeasy Marketing Inc. Feb 2022 - Jan 2024
    Remote
    Speakeasy Marketing Inc. Is an SEO and answering service firm that caters specifically to American attorneys. In this role, I- Walk clients through designing their websites from scratch or re-designing existing sites with a focus on improving user experience and optimizing their keywords.- Help clients build effective marketing strategies, increasing leads by an average of 20% per client per month in the first year. This helps them convert more.- Recommend different best practices to clients to improve their online presence, including building newsletter lists, soliciting feedback and reviews from past clients, ensuring ADA (Americans with Disability Act) compliance on their sites, and using 411 SMS programs to improve retention among clients.- Help clients optimize their ranking on Google via Google My Business, Strategic use of meta tags, 'talking head' Vimeo and YouTube videos, Facebook pages, and other methods of building online communities and improving leads.
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  • Freelance
    Software Engineer
    Freelance Jan 2017 - Jan 2024
    Built a music inventory management app (https://github.com/RamseyNjire/music_app)- This is a full Rails project with a Postgres database, a Rails backend, and Rails views on the frontend;- The authentication is custom, implementing single browser sessions;- Users can sign up, create bands, add albums and tracks with lyrics, and write notes on other users' tracks.Built an Art Sharing API (https://github.com/RamseyNjire/art_share_api)- This was a simple Rails API for sharing artwork;- Built a custom API with a Postgres database that allows users to sign up and share artworks using URLs;- Tested the API endpoints using Postman to ensure they were working as expected.Built a URL shortener service (https://github.com/RamseyNjire/rails_url_shortener)- Successfully built a Rails application with a CLI (command line interface);- It saves users to the database and allows them to have many URLs;- The URLs can be shortened and given tags based on the topics they cover;- The shortened URLs can then be shared with others online;- The service tracks URLs for the number of clicks they receive.
  • Trilogy
    Technical Support Engineer
    Trilogy Aug 2021 - Jan 2022
    Nairobi, Kenya
    - Solving technical problems for customers involving B2B software.- Some of the software covered includes CRM, e-comm, soft phone systems, email automation, and learning management systems.- Helping customers with installation, database software, infrastructure setup, API queries, manual bot investigations and dev-ops to ensure a smooth experience.- Maintaining 80% FCR (First Contact Response) and 100% CSAT (Customer Satisfaction) rates for all tickets handled.- Working in a fully remote environment with proficiency in various tools including JIRA, Zendesk,and the Google family of work software (Docs, Sheets, etc) to collaborate with colleagues and serve customers all around the world.
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  • Self-Employed
    Freelance Technical Writer
    Self-Employed Feb 2017 - Oct 2019
    Nairobi, Kenya
    I wrote helpful articles with niche websites in the tech and business fields to boost their online presence by writing them high conversion content that solved users problems and built their domain authority. I increased traffic for most of them by over 40% and increased revenue by a similar amount.
  • Futures First
    Futures Trader
    Futures First May 2016 - Dec 2016
    Nairobi
    Market analyst looking for trading opportunities in different markets with a primary focus on soybean. Identified major trading opportunities tied to the 2016 Trump election as well as the months that followed due to deep analysis of trader sentiment surrounding US economy after elections. Did research on impact of China on global soybean prices.
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  • Futures First
    Intern
    Futures First Dec 2015 - Mar 2016
    Westlands, Nairobi
    Working as a market analyst in the soybean markets, training to be a professional futures trader.
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  • Ecobuild Africa
    Architectural Assistant
    Ecobuild Africa Jul 2013 - Feb 2014
    Hurlingham, Nairobi Kenya
    I worked mainly as a draughtsman, drawing up detailed blueprints and generating and rendering 3D models for presentation purposes.

Ramsey Njire Skills

Tutoring International Economics Trading Futures Trading Financial Markets Research Customer Service Strategic Planning Microsoft Office Leadership Object Oriented Programming Web Content Writing Creative Writing Javascript Python Html5 Css3

Ramsey Njire Education Details

Frequently Asked Questions about Ramsey Njire

What company does Ramsey Njire work for?

Ramsey Njire works for Docketworks

What is Ramsey Njire's role at the current company?

Ramsey Njire's current role is Head Of Automation and AI.

What is Ramsey Njire's email address?

Ramsey Njire's email address is dr****@****ail.com

What schools did Ramsey Njire attend?

Ramsey Njire attended Microverse, Microverse, Freecodecamp, Strathmore University, Nairobi Jaffery Academy.

What are some of Ramsey Njire's interests?

Ramsey Njire has interest in Writing, Personal Finance, Income Generating Projects, Flying, New Technologies, Sports, Architecture, Project Planning, New Website Ideas.

What skills is Ramsey Njire known for?

Ramsey Njire has skills like Tutoring, International Economics, Trading, Futures Trading, Financial Markets, Research, Customer Service, Strategic Planning, Microsoft Office, Leadership, Object Oriented Programming, Web Content Writing.

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