Ramsha Khan Email & Phone Number

Riyadh, Saudi Arabia

•Leading and Managing the Quality Management System of the organization.-Creation and review (gap analysis) of local SOPs to ensure they are in conjunction with SFDA Guidelines and Policies.-Responsible for training employees on Standard Operating Procedures, SFDA Guidelines, Policies and Onboarding training for QMS.•Responsible for tracking Change Control and Deviation Management, ensuring on-time closure and maintaining the company’s KPIs.-Responsible for management and execution of internal and external Quality audits with CAPA tracking ensuring their implementation and closure.•Successfully managed SFDA’s inspection for Clinical Research Organization of Clinical Trials.•Responsible for Clinical Research Department for-Creation, review and update of SOPs for Clinical Trials-POC for clinical trial sponsors outside and inside of the KSA-Training on Clinical Research topics•Responsible for closely working and assisting the Pharmacovigilance department with respect to quality assurance.

Karāchi, Sindh, Pakistan

•Managed the Quality Management System for Mauripur manufacturing facility including issuance, retention, and distribution of documents.•Created and reviewed local SOPs to ensure they are in conjunction with Reckitt's Global Procedure and Practices. •Trained management and shop floor staff on the implemented SOPs at site. •Management of Change Control and Deviation to improve their health and on-time closure.•Managed CAPA tracking with constant follow-ups from stakeholders to meet the company's KPIs.

Karāchi, Sindh, Pakistan

•Sampling of raw materials, physical and chemical analysis of bulk products and packaging of finished goods for Health and Hygiene Home business units.•Revision and review of SOPs for Healthcare and Hygiene units to ensure they are in alignment with the Global Procedures and Policies. •Issuance of Certificates of Analysis for export products manufactured at the factory. •Managed trend analysis for the OOS and OOT results of products (if observed). •Managed chemical and glass inventory for a better safety environment and quality of drugs. •Communication with material suppliers for continuous improvement closing any deviations arising on production lines. •Drove Behavioral Observation and Safety Program of the site through classroom trainings and implemented safe work practices across the site ensuring use of PPEs. •Successfully completed project of harmonization of Shade Cards of Packaging materials and improved artworks for the year 2022. •Successfully completed project of alignment of local and global packaging specifications for all products manufactured at Mauripur factory from TDS (Technical Document System) of Reckitt for the year 2022.•Managed in-house calibration of laboratory instruments and stability testing of products manufactured at the site.•Analysis of complaint samples returned from markets.

Karāchi, Sindh, Pakistan

•Responsible for preparing validation protocols and test scripts for Manufacturing, Packaging and Cleaning processes along with AQL testing. •Successfully prepared and implemented Site Validation Master Plan throughout the site in compliance with Global Validation Policy of Reckitt for the year 2020. •Successfully delivered the project of review of validation protocols in alignment with Global Validation Policy for the products manufactured at Mauripur site for the year 2020. •Responsible for qualification/validation of equipment, processes, and facilities. •Successfully executed validation of KAY QMS Software of Quality Control Lab for the year 2020 in collaboration with the quality team and prepared validation documents including. -Installation Qualification -Performance Qualification -Operational Qualification -User Requirement Specification

Karāchi, Sindh, Pakistan

•Successfully planned and delivered the project of Safety Quality Observation Card (SQO) for strengthening Quality Culture at the site. Prepared and maintained tracker for constant monitoring of the quality relevant complaints from management and nonmanagement staff along with constant follow-ups for proper closure of the highlighted observations with collection of evidence and verification checks. •Successfully delivered the Global project of review of Minimum Quality Standards (MQS) for the factory’s Healthcare, Hygiene Home and Surface Hygiene Home units with Senior Leadership Team of the factory and the AME team. •Delivered virtual and classroom trainings for management staff and floor trainings for non-management staff on critical quality related topics like Data Integrity, Gowning and De-gowning and other safety relevant topics and maintain training record.•Successful completion of project Gap Analysis of local SOPs of Health Care and Hygiene Home with Global policies and procedures of Reckitt for the year 2020.

Karāchi, Sindh, Pakistan

•Successfully planned and executed audits of RB Pakistan BU Health and Hygiene Home and third-party warehouses including Emirates Supply Chain Services and Connect Logistics (Pvt.) Ltd. - Karachi, Pakistan with the Commercial Quality Business Partner. •Managed the Quality oversight (Incl. Audits) of 3PL distribution centers Karachi, Lahore and Multan. •Managed the Quality Oversight of Embellishment / Repacking activities taking place at DC site (local & export) and implementation of Global RB Guidelines for the same. •Trainer for online and classroom trainings on SOPs of both business units (Health and HyHo). •Key personnel for sorting/ repacking activities with reference to complaints received at DC sites affecting business.

Jubilee Campus

Karachi, Pakistan

Karachi, Pakistan

Karachi, Pakistan

Doctor Of Pharmacy - Pharmd

Intermediate, Biology/Biological Sciences, General, A-1

Matriculation, Biology/Biological Sciences, General, A-1