°providing quality technical support, repairs, maintenance and customer service to consumers°Carry out checks on vehicles that have been repaired°Establishing good relationships with Grab electric vehicle users°monitoringavailability of spare parts stock°Carry out the vehicle insurance process

This is my first experience joining an electric vehicle company based on battery swap. here are some of the jobs I did- Ensuring good electrical conditions - Diagnose the type of vehicle damage - Analysis and collaboration with the team - Making sure the vehicle is safe- Ensure IOT and electrical conditions are safe- Discuss with senior technicians to make repairs

°Building and Maintaining Networks°Optimizing Network Performance and Security°Providing Support Assistance°updated settings on firewalls, hacking detection systems, and best security access.Apart from that I have a role,Carry out strategic planning quickly with the Troubleshouting team Make decisions quickly, provide solutions related to problems in the field quickly

°Prepare work plans, manage activities in the PPIC section to ensure suitability of production planning with demand and organize activities in the Warehouse section to ensure efficient flow of incoming and outgoing materials (Raw Material & Packaging Material).°Analyze production planning by taking into account demand data, production capacity, delivery planning, warehouse capacity and other things that have a significant impact to ensure production runs on time and according to demand.