Ram Sunkara

Ram Sunkara Email and Phone Number

Technology Strategist, Enterprise Solutions, Business Relationship Management, Solution Architecture, Solution Delivery, Global Team leadership @ Monro, Inc.
Ram Sunkara's Location
Apex, North Carolina, United States, United States
Ram Sunkara's Contact Details

Ram Sunkara personal email

n/a
About Ram Sunkara

Senior IT Leader specializing in Program management, Business Relationship Management, Solution Architecture, Software Design and Application Delivery in the areas of Configure Price Quote, Billing, Collections, CRM, Customer Care, Technical Service and Business Intelligence - Built and led medium to large Global IT Organizations to develop IT strategy and implementation of large transformation IT programs - Experienced with multi-vendor and offshore team management - Excellent project management skills and proven ability to lead and mentor people in a cross functional environment

Ram Sunkara's Current Company Details
Monro, Inc.

Monro, Inc.

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Technology Strategist, Enterprise Solutions, Business Relationship Management, Solution Architecture, Solution Delivery, Global Team leadership
Ram Sunkara Work Experience Details
  • Monro, Inc.
    Senior Director Of Enterprise Architecture And Technology Strategy
    Monro, Inc. Apr 2023 - Present
    Fairport, New York, Us
    Lead Technology Modernization roadmaps
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  • Monro, Inc.
    Senior Director Of It, Solutions Architecture, Integrations & Data Analytics
    Monro, Inc. Oct 2018 - Apr 2023
    Fairport, New York, Us
    Leading Solution Architecture to enable organizational Monro.Forward strategy. Enabling Real-Time Integrations using Kong API platform. Data Analytics enablement using AWS Data Lake, Snowflake, and SiSense technologies.
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  • Consulting
    Application Delivery Consultant
    Consulting Mar 2018 - Sep 2018
    Led a multi-million dollar Digital transformation initiative to modernize the Global Service Delivery by utilizing Scaled Agile methodology in the technology areas of ServiceNow, Knowledge Management, and Native Mobile applications. Adopted Customer experience persona based user stories for better understanding of application requirements.
  • Conduent
    Vice President, Global Enterprise Solutions Delivery
    Conduent Aug 2016 - Dec 2017
    Florham Park, New Jersey, Us
    Led IT Strategy and Delivery for all Enterprise applications in Conduent with a team of ~ 250 employees & vendors with $50M annual operating plan. Built the Business relationships with all C-level executives to help establish the Roadmaps as well launch several IT initiatives in the areas of Salesforce.com, Data Analytics using Tableau & Microsoft Azure cloud, Oracle HCM, consolidation of Accounting apps into JD Edwards, etc.
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  • Xerox
    Director, Business Relationship Management
    Xerox Mar 2013 - Aug 2016
    Norwalk, Connecticut, Us
    Led IT Strategy and Delivery for CPQ(Configure Price Quote) and Global Back office operations. Dual reporting to IT VP and Chief Administrative Officer. Helped Xerox IM with best defining the BRM role to provide best IT value to business teams.Led several IT initiatives to help with Xerox's divestiture of it's services division into Conduent Inc
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  • Xerox
    Pmo Manager
    Xerox Dec 2011 - Mar 2013
    Norwalk, Connecticut, Us
    Managed Business Process & IT aspects of Managed Print Services Product development programs and to develop critical processes to help with the MPS Offering Delivery
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  • Xerox
    Program Delivery Manager/Expat Assignment
    Xerox Mar 2011 - Nov 2011
    Norwalk, Connecticut, Us
    As an Expat assignee in UK, responsible for the automated Service Engineer dispatch in UK & France utilizing Click software 8.1 integrated with SAP CRM 5.0.
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  • Xerox
    Program Delivery Manager, Seibel Crm Delivery
    Xerox Mar 2007 - Mar 2011
    Norwalk, Connecticut, Us
    Responsible to deliver a large North American Service delivery application which enabled automation of 5500 field engineer’s daily work. It is a multi-generational program in support of Xerox technical services systems strategy to consolidate several existing applications to very few strategic applications. • Managed a team of 50 people with annual $6M budget responsibilities for delivery and Production support of Siebel CRM 8.0.9, Click Scheduling software 7.5 and Antenna Mobile Blackberry applications• Built a highly effective seam delivery team with various Xerox internal and external vendor teams • Developed a multi-generational IT roadmap to enable Xerox Technical services strategy to deliver $17M annual savings
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  • Xerox
    Program Manager
    Xerox Apr 2003 - Oct 2006
    Norwalk, Connecticut, Us
    Responsible to establish a Global Integration Competency Center providing integration standards, middleware integration solutions delivery and support for Xerox’s mission critical applications achieving up to 50% reusable solutions.
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  • Xerox
    It Manager, Architecture & Business Requirements
    Xerox Jan 2001 - Mar 2003
    Norwalk, Connecticut, Us
    Led teams of BSA, Architecture, Data analysts, Integration and QC teams for a Global program to build a customer Global Accounts Master Data management application. This application enabled Xerox with the customer retention and growth of ~2B annual revenue.
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  • Xerox
    Application Delivery Manager
    Xerox Apr 1998 - Dec 2000
    Norwalk, Connecticut, Us
    Delivered a custom Web application to enable 10000 Service Engineers globally to operate both offline and connected modes and to provide real-time Customer Service ticket information.
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  • Interim Tech Solutions, Inc.
    Software Programmer
    Interim Tech Solutions, Inc. Aug 1993 - Mar 1998
    Pasco, Washington, Us
    Worked in various Software development projects in the areas of BI Reporting, C and C++ programming, Visual Basic, Multi-Dimensional data management, Unix Shell scripting, etc..
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Ram Sunkara Skills

Program Management It Management Erp Crm Business Process Improvement Process Improvement Outsourcing Six Sigma Software Project Management Sdlc Business Analysis Pmp Integration Service Delivery Requirements Analysis Cross Functional Team Leadership Project Portfolio Management Management It Service Management Business Process Vendor Management It Strategy Project Delivery Pmo Team Management Solution Architecture Business Transformation Resource Management Change Management Quality Assurance Soa Pre Sales Itil Enterprise Architecture Requirements Gathering Software Development Life Cycle Project Management Customer Relationship Management

Ram Sunkara Education Details

  • Alabama Agricultural And Mechanical University
    Alabama Agricultural And Mechanical University
    Computerscience
  • Nagarjuna University
    Nagarjuna University
    Electronics And Communications Engineering

Frequently Asked Questions about Ram Sunkara

What company does Ram Sunkara work for?

Ram Sunkara works for Monro, Inc.

What is Ram Sunkara's role at the current company?

Ram Sunkara's current role is Technology Strategist, Enterprise Solutions, Business Relationship Management, Solution Architecture, Solution Delivery, Global Team leadership.

What is Ram Sunkara's email address?

Ram Sunkara's email address is es****@****nro.com

What schools did Ram Sunkara attend?

Ram Sunkara attended Alabama Agricultural And Mechanical University, Nagarjuna University.

What are some of Ram Sunkara's interests?

Ram Sunkara has interest in Poverty Alleviation.

What skills is Ram Sunkara known for?

Ram Sunkara has skills like Program Management, It Management, Erp, Crm, Business Process Improvement, Process Improvement, Outsourcing, Six Sigma, Software Project Management, Sdlc, Business Analysis, Pmp.

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