Key Responsibilities• Working closely with Senior Operations Manager and Senior manager & Helpdesk.• Responsible for managing postal services & internal van bookings.• Management case preparation, ROVA’s, disciplinary actions, interviews, recruitment, timesheet, creating new innovations – templates.• Health & Safety Representative for the department.• Health & Safety Training for the employees, Tool Box Talk.• Access Permit arrangements.• Fire Marshall Course.

Key Responsibilities• Working closely with Contract Support, Team Leaders and wider team.• Responsible for managing/overseeing daily operations for all internal and external Landlord areas.• Ensure all cleaning specification and recommendations are followed at all times.• Ensure service levels are meeting agreed targets and all outstanding actions are carried out.• Maintain safe working practices, using correct barriers, and signage and ensure team have the correct PPE.• Arranging all relevant and necessary cover.• Ensure team have the correct training, tools and equipment at all times.• Ensure the team arrive on time for their shift.• Responsible for managing and delivering the onsite Quality Management System.• Produce monthly average score report for report submission.• Ensuring adequate levels/supply of consumables. • Assist with individual Team member annual appraisal program.• Issuing, documenting and monitoring of overtime.• Ensuring all periodic works are delivered on time and on budget.• Liaising with the client to ensure all ad-hoc events are supported and delivered.• Responsible for all Health and Safety checks.• Support and facilitate all onsite training and delivery of the passport to success scheme.• Creating monthly waste reports.• Waste Trainings for the Occupiers• Notify Helpdesk and report and maintenance issue, fire, flood and damage of property.• Proactive to all Health and safety issues relating to the individual, team, and customers.• Manage holiday requests and ROTA.• Assist with recruitment.

During the period working as a Housekeeper Supervisor, I have been in charge of the operational site of the cleaning managing a team of about 30 team members and also looking after the entire hotel, dealing with different requirement from the clients and achieving the high standard level of cleanliness with attention to details.

Household Appliances Shop