Co-founder & coach

Organize & execute player registration, team dues, fundraising events & club schedule including meetings, activities and events.

● Deal directly with customers either by telephone, electronically or face to face ● Respond promptly to customer inquiries ● Perform customer verification ● Meeting clients and discussing proposed project needs. ● Provide pricing and delivery information ● Presenting new projects to managers. ● Set up new customer accounts ● Manage customers' accounts ● Negotiating with clients, solving problems and making sure deadlines are met. ● Keeping in contact with clients at all stages of their project(s). ● Handle and resolve customer complaints ● Obtain and evaluate all relevant information to handle service inquiries ● Managing the account’s budget and invoicing clients. ● Reconciling statements of account. ● Communicate and coordinate with internal departments ● Provide feedback on the efficiency of the customer service process

● Desktop computer and enterprise system support ● Troubleshoot computer system hardware and software problems ● Perform minor microcomputer repair● Assist computer users in setting up new applications, installations and configuration