Ramy Ezzat Email & Phone Number

I am a qualified Automotive Engineer and an experienced After-Sales Manager with over 15 years of working in the automotive industry. My core competencies include Negotiation, Warranty, Operations Management, Sales, and Failure Mode and Effects Analysis (FMEA), which enable me to deliver high-quality service and customer satisfaction, as well as to identify and resolve potential issues and risks in the vehicle systems and processes. Currently, I work at Precision Tune Auto Care, a leading provider of automotive maintenance and repair services, where I manage the after-sales operations and the dealer development for the United Arabian Automobiles and the Integrated Auto Company. In this role, I oversee the service and parts sales, the customer retention and loyalty, the warranty claims and procedures, and the dealer network expansion and performance. My mission is to ensure that our customers receive the best possible service and value for their vehicles, and that our dealers meet the highest standards of quality and professionalism. I am also passionate about learning new technologies and innovations in the automotive industry, and applying them to improve our products and services.

Listed skills include Automotive, Vehicles, Continuous Improvement, Customer Satisfaction, and 42 others.