Ramy Gad Email and Phone Number
Ramy Gad is a Front Office Manager at Premier Le Reve Hotel and Spa at Premier Le Reve Hotel & Spa.
Premier Le Reve Hotel & Spa
View- Website:
- premieregypthotels.com
- Employees:
- 36
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Front Office ManagerPremier Le Reve Hotel & Spa Dec 2021 - PresentHurghada, Al Bahr Al Ahmar, EgyptFront Office Manager at Premier Le Reve Hotel and SPA -
Front Office ManagerSensimar Makadi Sep 2019 - Jan 2023Hurghada. Egypt
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Front Desk Manager And Acting Assistant Front Office ManagerPremier Le Reve Hotel & Spa Jan 2015 - Sep 2019Sahl Hasheesh, Hurghada, EgyptMake check in and check out and lead the reception team,Handle reservations, guest requests, queries and provide informationContinuingly provide excellent customer serviceUp selling to higher room categories, late checkout etc,Handle room blockings and guest preferences,Control and handle emails and telephone calls,Provide orientations,Handle weekly staff meetings and yearly reviews,Provide training and development to my team,Full use of Opera international systemFollow up daily and weekly reports and provide assistance to Front Office Manager -
Front Office SupervisorCitadel Azur Hotel Jan 2012 - Oct 2015Hurghada, EgyptMake check in and check out and lead the reception team,Handle reservations, guest requests, queries and provide informationContinuingly provide excellent customer serviceUp selling to higher room categories, late checkout etc,Handle room blockings and guest preferences,Control and handle emails and telephone calls,Provide orientations,Handle weekly staff meetings and yearly reviews,Provide training and development to my team,Full use of Opera international systemFollow up daily and weekly reports and provide assistance to Front Office Manager
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Receptionist And Acting Shift LeaderDanat Hotels And Resorts Al Raha Beach Hotel Jan 2010 - Mar 2011Dubai, United Arab EmiratesReplacing the Night Manger during vacationsCheck on daily basis the arrival list and the departure and making the allocations according to guest preferences,Handle any guest complaint in efficient way and making sure that the guest is fully satisfied,Check and revise all guests’ bills and follow up with other relevant departments,Handling any telephone calls during the shift and follow up the guest requests, Lead and guide my colleagues during the shift and explain to them when it is necessary to avoid any mistakes, Reporting to Front Office Manager at the end of the shift including during the shift and ensure full hand over for the next shift.
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Receptionist And Acting Shift LeaderIntercontinental Hotels Group (Ihg®) Jan 2008 - Mar 2010Port GhalibRevising all the room rates referring back to the Travel AgentHandling contracts and promotions Taking care of group billing and break down Creating daily reports. Provide special care and training for new employees and share my experience
Ramy Gad Education Details
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Cairo UniversityBachelors Degree In Education
Frequently Asked Questions about Ramy Gad
What company does Ramy Gad work for?
Ramy Gad works for Premier Le Reve Hotel & Spa
What is Ramy Gad's role at the current company?
Ramy Gad's current role is Front Office Manager at Premier Le Reve Hotel and Spa.
What schools did Ramy Gad attend?
Ramy Gad attended Cairo University.
Who are Ramy Gad's colleagues?
Ramy Gad's colleagues are Alsayed Salah, Marcos Soriano, Mohamed Samy, Magda Nicolai, Fouquet Zakaria, Remon Mousa, Ahmed Yahia.
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