Ramy Ghoniem Email and Phone Number
A passionate restaurant manager with a successful background in the management of kitchen , front and back of house restaurant operations, coupled with strong knowledge of food and beverages, and hospitality.Demonstrates strong communication skills with the ability to resolve complaints, enforce quality and safety, and train and lead teams in the delivery of superior customer service. client-focused with a successful background in the management and implementation of new menu items and operational improvements in order to deliver a truly exceptional high-standard catering experience,Specialties:- Restaurant management- Kitchen management- Food and beverages (F&B)- Complaints resolution- Operations management- Team leadership- Staff management- Menu development- Hygiene and regulation
Bay La Sun Hotel & Marina
View- Website:
- baylasunhotel.com
- Employees:
- 102
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Banquet Operation ManagerBay La Sun Hotel & Marina May 2022 - PresentI King Abdullah Economic City
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Assistant Restaurant ManagerPark Hyatt Jeddah Apr 2009 - May 2022Jeddah, Makkah, Saudi Arabia• Worked with executive chef to devise new menu and revamped marketing strategy, to leverage sales growth, rave media reviews and increase repeat business by local (non-hotel) guests. • Established mandatory customer service training program for all customer-facing employees. To boosted guest satisfaction scores and avoid guest complaints. • Partnered with bartenders to create and introduce signature cocktails and gourmet appetizer menu that increased hotel lounge & terrace revenue. -
Team LeadPark Hyatt Jedd Jan 2011 - Jun 2016Jeddah, Makkah, Saudi Arabia• Responsible for the general presentation of the restaurant and ensures that tables are set properly, beverage and other workstations are in order and fully stocked, and that the plates, silverware and glassware are fully presentable.• Turned around unprofitable room service operations. Streamlined lunch and dinner options while adding “order-ahead” express breakfasts and late-night.• During my work I have been working in different areas including room service, hotel lounge and terrace and Banquet operation
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WaiterPark Hyatt Jeddah Apr 2009 - Dec 2010Jeddah, Makkah, Saudi Arabia• Greets and welcomes guests to the restaurant• Brings guests to their tables and provides menus• Conducts up-selling of select menu items• Checks with the kitchen to ensure prompt serving of all orders• Checks that tables are complete with utensils and dining ware.• Checks quality of all food and drinks before serving• Gets bill upon request from customer• Attends to all concerns and complaints from customers• Reviews menu items• Ensures cleanliness of restaurant
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WaiterHyatt Regency Sharm El Sheikh Sep 2007 - Mar 2009Sharm El Sheikh, South Sinai, Egypt• Ensure the Guest feels important and welcome in the restaurant• Report to property on time and in proper uniform• Deliver food and beverages to any table as needed• Provide responsible service of alcoholic beverages• Assist in keeping the restaurant clean and safe
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WaiterMarriott Renaissance Sharm El Sheikh Aug 2006 - Nov 2007Sharm El Sheikh, South Sinai, Egypt• Providing excellent wait service to ensure satisfaction.• Taking customer orders and delivering food and beverages.• Making menu recommendations, answering questions and sharing additional information with restaurant patrons.
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BusboyHilton Dreams Sharm El Sheikh Apr 2005 - Oct 2006Sharm El Sheikh, South Sinai, EgyptBussed tables, presented menus, seated customers, and assisted waiters with food and drink orders.
Ramy Ghoniem Education Details
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Institute Of Computer And Information
Frequently Asked Questions about Ramy Ghoniem
What company does Ramy Ghoniem work for?
Ramy Ghoniem works for Bay La Sun Hotel & Marina
What is Ramy Ghoniem's role at the current company?
Ramy Ghoniem's current role is Banquet operation Manager.
What schools did Ramy Ghoniem attend?
Ramy Ghoniem attended Institute Of Computer And Information.
Who are Ramy Ghoniem's colleagues?
Ramy Ghoniem's colleagues are Anand Raj, Tinu Thomas, Mohammed Shamil Muzammil, Biira Miriam, Ahsan Ali, Rosele Gantalao, Gp Deloar.
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Ramy ghoniem
Alexandria, Egypt -
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