Ramy Ghoniem

Ramy Ghoniem Email and Phone Number

Banquet operation Manager @ Bay La Sun Hotel & Marina
mecca, makkah, saudi arabia
Ramy Ghoniem's Location
King Abdullah Economic City, Makkah, Saudi Arabia, Saudi Arabia
About Ramy Ghoniem

A passionate restaurant manager with a successful background in the management of kitchen , front and back of house restaurant operations, coupled with strong knowledge of food and beverages, and hospitality.Demonstrates strong communication skills with the ability to resolve complaints, enforce quality and safety, and train and lead teams in the delivery of superior customer service. client-focused with a successful background in the management and implementation of new menu items and operational improvements in order to deliver a truly exceptional high-standard catering experience,Specialties:- Restaurant management- Kitchen management- Food and beverages (F&B)- Complaints resolution- Operations management- Team leadership- Staff management- Menu development- Hygiene and regulation

Ramy Ghoniem's Current Company Details
Bay La Sun Hotel & Marina

Bay La Sun Hotel & Marina

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Banquet operation Manager
mecca, makkah, saudi arabia
Employees:
102
Ramy Ghoniem Work Experience Details
  • Bay La Sun Hotel & Marina
    Banquet Operation Manager
    Bay La Sun Hotel & Marina May 2022 - Present
    I King Abdullah Economic City
  • Park Hyatt Jeddah
    Assistant Restaurant Manager
    Park Hyatt Jeddah Apr 2009 - May 2022
    Jeddah, Makkah, Saudi Arabia
    • Worked with executive chef to devise new menu and revamped marketing strategy, to leverage sales growth, rave media reviews and increase repeat business by local (non-hotel) guests. • Established mandatory customer service training program for all customer-facing employees. To boosted guest satisfaction scores and avoid guest complaints. • Partnered with bartenders to create and introduce signature cocktails and gourmet appetizer menu that increased hotel lounge & terrace revenue.
  • Park Hyatt Jedd
    Team Lead
    Park Hyatt Jedd Jan 2011 - Jun 2016
    Jeddah, Makkah, Saudi Arabia
    • Responsible for the general presentation of the restaurant and ensures that tables are set properly, beverage and other workstations are in order and fully stocked, and that the plates, silverware and glassware are fully presentable.• Turned around unprofitable room service operations. Streamlined lunch and dinner options while adding “order-ahead” express breakfasts and late-night.• During my work I have been working in different areas including room service, hotel lounge and terrace and Banquet operation
  • Park Hyatt Jeddah
    Waiter
    Park Hyatt Jeddah Apr 2009 - Dec 2010
    Jeddah, Makkah, Saudi Arabia
    • Greets and welcomes guests to the restaurant• Brings guests to their tables and provides menus• Conducts up-selling of select menu items• Checks with the kitchen to ensure prompt serving of all orders• Checks that tables are complete with utensils and dining ware.• Checks quality of all food and drinks before serving• Gets bill upon request from customer• Attends to all concerns and complaints from customers• Reviews menu items• Ensures cleanliness of restaurant
  • Hyatt Regency Sharm El Sheikh
    Waiter
    Hyatt Regency Sharm El Sheikh Sep 2007 - Mar 2009
    Sharm El Sheikh, South Sinai, Egypt
    • Ensure the Guest feels important and welcome in the restaurant• Report to property on time and in proper uniform• Deliver food and beverages to any table as needed• Provide responsible service of alcoholic beverages• Assist in keeping the restaurant clean and safe
  • Marriott Renaissance Sharm El Sheikh
    Waiter
    Marriott Renaissance Sharm El Sheikh Aug 2006 - Nov 2007
    Sharm El Sheikh, South Sinai, Egypt
    • Providing excellent wait service to ensure satisfaction.• Taking customer orders and delivering food and beverages.• Making menu recommendations, answering questions and sharing additional information with restaurant patrons.
  • Hilton Dreams Sharm El Sheikh
    Busboy
    Hilton Dreams Sharm El Sheikh Apr 2005 - Oct 2006
    Sharm El Sheikh, South Sinai, Egypt
    Bussed tables, presented menus, seated customers, and assisted waiters with food and drink orders.

Ramy Ghoniem Education Details

  • Institute Of Computer And Information
    Institute Of Computer And Information

Frequently Asked Questions about Ramy Ghoniem

What company does Ramy Ghoniem work for?

Ramy Ghoniem works for Bay La Sun Hotel & Marina

What is Ramy Ghoniem's role at the current company?

Ramy Ghoniem's current role is Banquet operation Manager.

What schools did Ramy Ghoniem attend?

Ramy Ghoniem attended Institute Of Computer And Information.

Who are Ramy Ghoniem's colleagues?

Ramy Ghoniem's colleagues are Anand Raj, Tinu Thomas, Mohammed Shamil Muzammil, Biira Miriam, Ahsan Ali, Rosele Gantalao, Gp Deloar.

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