With over a decade of experience in the realm of computer and information technology, I bring to the table a combination of finely tuned organizational and analytical skills, coupled with a noteworthy track record of accomplishments. My expertise extends across various domains within information technology, encompassing networks, technical support, coordination, computer maintenance, and proficiency in the Microsoft operating system.My adept communication skills and resilience in high-pressure environments underscore my ability to navigate complex tasks with ease. I actively contributed to the Grand Egyptian Museum project, a venture that afforded me a wealth of knowledge and hands-on experience across diverse facets of information technology, including databases, security systems, website development, networks, and more.In addition to my technical prowess, I possess valuable experience in project management and planning, further enhancing my capability to lead and execute initiatives effectively.
Green Power Egymatec
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Information Technology ManagerGreen Power Egymatec Mar 2021 - PresentCairo, Egypt• Research and install new systems and networks• Implement technology, directing the work of systems and, developers, support specialists, Technical support, and other computer-related workers to evaluate user needs and system functionality, ensuring that IT facilities meet these needs• Plan, develop, and implement the IT budget and obtain competitive prices from suppliers to ensure cost-effectiveness• Organize the purchase of hardware and software• Schedule upgrades and security backups of hardware and software systems• Guarantee the smooth running of all IT systems, including anti-virus software, print services, and email provision• Ensure that users adhere to software licensing laws• Secure data from internal and external attack• Offer users appropriate support and advice• Manage crises, which may involve complex technical hardware or software problems• Mentor and train new IT support staff• Keep up to date with the latest technologies• Contribute to organizational policy regarding quality standards and strategic planning
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Information Technology ManagerThe Egyptian Company For Engineering And Trading (Egymatec) Jul 2014 - Feb 20216Th Touristic Plot 70, 6Th Of October, Giza Governorate• Research and install new systems and networks• Implement technology, directing the work of systems and, developers, support specialists, Technical support, and other computer-related workers to evaluate user needs and system functionality, ensuring that IT facilities meet these needs• Plan, develop, and implement the IT budget and obtain competitive prices from suppliers to ensure cost-effectiveness• Organize the purchase of hardware and software• Schedule upgrades and security backups of hardware and software systems• Guarantee the smooth running of all IT systems, including anti-virus software, print services, and email provision• Ensure that users adhere to software licensing laws• Secure data from internal and external attack• Offer users appropriate support and advice• Manage crises, which may involve complex technical hardware or software problems• Mentor and train new IT support staff• Keep up to date with the latest technologies• Contribute to organizational policy regarding quality standards and strategic planning
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Technical Support SpecialistAl Aber Com. Oct 2009 - Jul 2011Al Jizah, Egypt• Research and install new systems and networks• Implement technology, Technical support, and other computer-related workers to evaluate user needs and system functionality, ensuring that IT facilities meet these needs• Organize the purchase of hardware and software• Guarantee the smooth running of all IT systems, including anti-virus software, print services, and email provision• Ensure that users adhere to software licensing laws• Offer users appropriate support and advice• Manage crises, which may involve complex technical hardware or software problems• Mentor and train new IT support staff
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Technical Support SpecialistAl Majd Tv Chanel'S Aug 2007 - Oct 2009El Maadi, Cairo, Egypt• Responding to client support queries.• Providing support in person, over the phone, or via remote access.• Diagnosing issues with computer software, peripherals, and hardware.• Running software diagnostic tools and physically inspecting hardware systems.• Installing and upgrading hardware and software systems.• Following up with clients.• Completing support tickets.
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Technical Support SpecialistMega Store Com. Jun 2005 - Aug 2007Giza, Al Jizah, EgyptThe company works in the field of selling computer parts, maintaining computers, and installing networks• Responding to client support queries.• Providing support in person, over the phone, or via remote access.• Diagnosing issues with computer software, peripherals, and hardware.• Running software diagnostic tools and physically inspecting hardware systems.• Installing and upgrading hardware and software systems.• Following up with clients.• Completing support tickets.
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Technical Support SpecialistQuick Com Com. Jan 2004 - Jun 2005Cairo Governorate, Egypt
Ramy Medhat Education Details
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Management Information Systems, General
Frequently Asked Questions about Ramy Medhat
What company does Ramy Medhat work for?
Ramy Medhat works for Green Power Egymatec
What is Ramy Medhat's role at the current company?
Ramy Medhat's current role is Information Technology Manager.
What schools did Ramy Medhat attend?
Ramy Medhat attended Advanced Academy.
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Ramy Medhat
Instrumentation & Electrical Assistant General Manager At Egyptian Natural Gas Company (Gasco)Qesm 1st New Cairo -
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