Ramy Samir Email & Phone Number

Dubai

• Supervise and participate in kitchen and dining area cleaning activities.• Resolve customer complaints regarding food service.• Train workers in food preparation, and in service, and safety procedures.• Develop equipment maintenance schedules and arrange for repairs.• Perform various financial activities, such as cash handling, deposit preparation, and payroll• Specify food portions and courses, production and time sequences, and workstation and equipment arrangements.

Egypt

 Forwards information by receiving and distributing communications; collecting and mailing correspondence; copying information. Maintains supplies by checking stock to determine inventory levels; anticipating requirements; placing and expediting orders; verifying receipt; stocking items; delivering supplies to work stations. Maintains office schedule by picking-up and delivering items using automobile. Serves customers by backing-up receptionist; answering questions; forwarding messages; confirming customer orders; keeping customers informed of order status.

Egypt

 Contribute to establishing the core values of the team and their practical expression. Contribute to management decisions on all aspects of policy, development and organization

Egypt

• Planning workloads and rotas.• Allocating tasks to team members.• Handling problems or complaints.• Monitoring and reporting on team performance.• Completing relevant paperwork.• Carrying out appraisals.

Egypt

 Greets guests and presents them with the menu. Informs guests about the special items for the day and menu changes if any. Suggest food and beverages to the guest and also try to upsell. Obtaining revenues, issuing receipts, accepting payments, returning the change. Communicate to the guest and provide assistance with their queries.

Egypt

 Observes guests and ensure their satisfaction with the food and service. Promptly respond to guest with any additional request. Maintaining proper dining experience, delivering items, fulfilling customer needs, offering Help other areas of the restaurant such as answering telephones and completing financial transactions. Print closing report and drop the cash with the front office / accounts department.

Egypt

 dealing with bookings by phone, e-mail, letter, fax or face-to-face completing procedures when guests arrive and leave choosing rooms and handing out keys preparing bills and taking payments dealing with complaints or problems answering questions about what the hotel offers and the surrounding area dealing with special requests from guests (like booking theatre tickets or storing valuable items)