Customer Success Lead
Current
Jan 2024 - Present
AeroLeads people directory · profile
Ramya Devi Email & Phone Number
Customer Success Lead
at
Freshworks
1 work email found
@freshworks.com
LinkedIn matched
✓ Verified Jul 2026
4 data sources
Profile completeness 100%
Current company
Role
Customer Success Lead
Location
Greater Chennai Area, India
Company size
Who is Ramya Devi? Overview
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Quick answer
Ramya Devi is listed as Customer Success Lead at Freshworks, a with 3556 employees, based in Greater Chennai Area, India. AeroLeads shows a work email signal at freshworks.com and a matched LinkedIn profile for Ramya Devi.
Ramya Devi previously worked as Lead - Solution Engineering at Freshworks and Senior Product Consultant at Freshworks. Ramya Devi holds Bachelor’S Degree, Electronics And Communication Engineering from College Of Engineering, Guindy.
Company email context
Email format at Freshworks
This section adds company-level context without repeating Ramya Devi's masked contact details.
{first}.{last}@freshworks.com
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AeroLeads found 1 current-domain work email signal for Ramya Devi. Compare company email patterns before reaching out.
Profile bio
About Ramya Devi
Ramya Devi is a Customer Success Lead at Freshworks. She possess expertise in leadership, microsoft office, microsoft word, powerpoint, public speaking and 4 more skills. She is proficient in English. Colleagues describe her as "Working with Ramya during our system implementation was seamless - she tackled each and every technical issue/concern we had with a wide smile fixing and facilitating everything demand we had - Being available whenever needed even if it's early in the morning or late at night just to get us up and running - Without a doubt - Ramya is one the main calibers that we couldn't have done it without her assistance and massive contribution - Thanks Ramya for being there for us all… Show more" and "We have been working closely with Ramya over the past 4-5 months on a supplier-client relationship. Ramya has shown great professionalism during those months. She was really kind, always available to answer questions or push and organize inside her organization in order to meet my company's needs and expectations. She is a person that anyone could work easily with having both communication and cognitive skills. I believe that she could be an asset to every team and I would strongly… Show more"
Listed skills include Leadership, Microsoft Office, Microsoft Word, Powerpoint, and 5 others.
Current workplace
Ramya Devi's current company
Company context helps verify the profile and gives searchers a useful next step.
Freshworks
4 roles
Ramya Devi work experience
A career timeline built from the work history available for this profile.
Lead - Solution Engineering
- Spearheaded partnership strategies, driving considerable YoY revenue growth in 2022.- Onboarded and trained 15+ partners in ASEAN, contributing to the 2022 pipeline.- Orchestrated workshops, delivering technical and sales training that empowered partners to secure deals independently.- Fostered collaboration with Google ASEAN Partnerships, directly contributing to pipeline generation in the CX event with Google.- Designed and executed successful prospect and customer events in Thailand, Indonesia, and Singapore to bolster partner-driven pipeline development.- Guided and mentored solution engineers, optimizing partner support and successful implementations.- Facilitated effective communication between product management, engineering teams, and customers to drive product enhancements and future roadmap development.
Senior Product Consultant
- Instrumental as a solution consultant in ASEAN and Middle East driving the annual revenue. - Mentored and trained partners on product demos, technical presentations, and objection handling, enhancing their sales capabilities.- Collaborated closely on implementations, ensuring seamless onboarding, project success, and elevated customer satisfaction and retention.
Apr 2020 - Mar 2022
Product Consultant
- Led inbound SMB deals, engaging directly with customers, analyzing needs, and designing tailored solutions.- Drove sales process by analyzing RFPs, crafting solution proposals, and advancing deal progression.Served as a subject matter expert, providing continuous client support through implementation and post-launch phases.- Defined, built, and executed successful Proof of Concepts, enhancing solution adoption rates.- Cultivated strong relationships with C-level executives, IT professionals, and business owners, offering consultative guidance throughout the sales cycle.- Innovated by tracking market trends, competition, and developing strategies for marketplace relevance.
Sep 2016 - Mar 2020
Team & coworkers
Colleagues at Freshworks
Other employees you can reach at freshworks.com. View company contacts for 3556 employees →
BY
Bulasio Yazid
Colleague at FreshworksKampala, Central Region, Uganda
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ST
Sandeep Talla
Colleague at FreshworksHyderabad, Telangana, India
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DK
Dilip K.
Colleague at FreshworksChengalpattu, Tamil Nadu, India
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GB
Ganesh Belchapada
Colleague at FreshworksMumbai, Maharashtra, India
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VR
Vaisak R S
Colleague at FreshworksChennai, Tamil Nadu, India
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AP
Aravind Prakash
Colleague at FreshworksChennai, Tamil Nadu, India
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MT
Marcus Toussaint
Colleague at FreshworksGreater Hamburg Area, Germany
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PK
Praveen Kumar Varadan
Colleague at FreshworksChennai, Tamil Nadu, India
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MT
Music Time
Colleague at FreshworksPatna, Bihar, India
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KS
Krithika Surendranath
Colleague at FreshworksChennai, Tamil Nadu, India
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Bulasio Yazid
Colleague at FreshworksKampala, Central Region, Uganda
View →
ST
Sandeep Talla
Colleague at FreshworksHyderabad, Telangana, India
View →
DK
Dilip K.
Colleague at FreshworksChengalpattu, Tamil Nadu, India
View →
GB
Ganesh Belchapada
Colleague at FreshworksMumbai, Maharashtra, India
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VR
Vaisak R S
Colleague at FreshworksChennai, Tamil Nadu, India
View →
AP
Aravind Prakash
Colleague at FreshworksChennai, Tamil Nadu, India
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MT
Marcus Toussaint
Colleague at FreshworksGreater Hamburg Area, Germany
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PK
Praveen Kumar Varadan
Colleague at FreshworksChennai, Tamil Nadu, India
View →
MT
Music Time
Colleague at FreshworksPatna, Bihar, India
View →
KS
Krithika Surendranath
Colleague at FreshworksChennai, Tamil Nadu, India
View →
2 education records
Ramya Devi education
Bachelor’S Degree, Electronics And Communication Engineering
High School, Science
Sri Sankara Vidyashramam Matriculation Higher Secondary School, Chennai
FAQ
Frequently asked questions about Ramya Devi
Quick answers generated from the profile data available on this page.
What company does Ramya Devi work for?
Ramya Devi works for Freshworks.
What is Ramya Devi's role at Freshworks?
Ramya Devi is listed as Customer Success Lead at Freshworks.
What is Ramya Devi's email address?
AeroLeads has found 1 work email signal at @freshworks.com for Ramya Devi at Freshworks.
Where is Ramya Devi based?
Ramya Devi is based in Greater Chennai Area, India while working with Freshworks.
What companies has Ramya Devi worked for?
Ramya Devi has worked for Freshworks and Freshworks Inc. (Formerly Freshdesk).
Who are Ramya Devi's colleagues at Freshworks?
Ramya Devi's colleagues at Freshworks include Bulasio Yazid, Sandeep Talla, Dilip K., Ganesh Belchapada, and Vaisak R S.
How can I contact Ramya Devi?
You can use AeroLeads to view verified contact signals for Ramya Devi at Freshworks, including work email, phone, and LinkedIn data when available.
What schools did Ramya Devi attend?
Ramya Devi holds Bachelor’S Degree, Electronics And Communication Engineering from College Of Engineering, Guindy.
What skills is Ramya Devi known for?
Ramya Devi is listed with skills including Leadership, Microsoft Office, Microsoft Word, Powerpoint, Public Speaking, Team Management, C, and C++.
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