Ramya Devi Email and Phone Number
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Ramya Devi personal email
Ramya Devi is a Lead - Customer Success | India @ Freshworks at Freshworks. She possess expertise in leadership, microsoft office, microsoft word, powerpoint, public speaking and 4 more skills. She is proficient in English. Colleagues describe her as "Working with Ramya during our system implementation was seamless - she tackled each and every technical issue/concern we had with a wide smile fixing and facilitating everything demand we had - Being available whenever needed even if it's early in the morning or late at night just to get us up and running - Without a doubt - Ramya is one the main calibers that we couldn't have done it without her assistance and massive contribution - Thanks Ramya for being there for us all… Show more" and "We have been working closely with Ramya over the past 4-5 months on a supplier-client relationship. Ramya has shown great professionalism during those months. She was really kind, always available to answer questions or push and organize inside her organization in order to meet my company's needs and expectations. She is a person that anyone could work easily with having both communication and cognitive skills. I believe that she could be an asset to every team and I would strongly… Show more"
Freshworks
View- Website:
- freshworks.com
- Employees:
- 3556
-
Customer Success LeadFreshworks Jan 2024 - PresentChennai, Tamil Nadu, India -
Lead - Solution EngineeringFreshworks Apr 2022 - PresentChennai, Tamil Nadu, India- Spearheaded partnership strategies, driving considerable YoY revenue growth in 2022.- Onboarded and trained 15+ partners in ASEAN, contributing to the 2022 pipeline.- Orchestrated workshops, delivering technical and sales training that empowered partners to secure deals independently.- Fostered collaboration with Google ASEAN Partnerships, directly contributing to pipeline generation in the CX event with Google.- Designed and executed successful prospect and customer events in Thailand, Indonesia, and Singapore to bolster partner-driven pipeline development.- Guided and mentored solution engineers, optimizing partner support and successful implementations.- Facilitated effective communication between product management, engineering teams, and customers to drive product enhancements and future roadmap development. -
Senior Product ConsultantFreshworks Apr 2020 - Mar 2022Chennai, Tamil Nadu, India- Instrumental as a solution consultant in ASEAN and Middle East driving the annual revenue. - Mentored and trained partners on product demos, technical presentations, and objection handling, enhancing their sales capabilities.- Collaborated closely on implementations, ensuring seamless onboarding, project success, and elevated customer satisfaction and retention. -
Product ConsultantFreshworks Inc. (Formerly Freshdesk) Sep 2016 - Mar 2020Chennai Area, India- Led inbound SMB deals, engaging directly with customers, analyzing needs, and designing tailored solutions.- Drove sales process by analyzing RFPs, crafting solution proposals, and advancing deal progression.Served as a subject matter expert, providing continuous client support through implementation and post-launch phases.- Defined, built, and executed successful Proof of Concepts, enhancing solution adoption rates.- Cultivated strong relationships with C-level executives, IT professionals, and business owners, offering consultative guidance throughout the sales cycle.- Innovated by tracking market trends, competition, and developing strategies for marketplace relevance.
Ramya Devi Skills
Ramya Devi Education Details
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Electronics And Communication Engineering -
Sri Sankara Vidyashramam Matriculation Higher Secondary School, ChennaiScience
Frequently Asked Questions about Ramya Devi
What company does Ramya Devi work for?
Ramya Devi works for Freshworks
What is Ramya Devi's role at the current company?
Ramya Devi's current role is Lead - Customer Success | India @ Freshworks.
What is Ramya Devi's email address?
Ramya Devi's email address is ra****@****rks.com
What schools did Ramya Devi attend?
Ramya Devi attended College Of Engineering, Guindy, Sri Sankara Vidyashramam Matriculation Higher Secondary School, Chennai.
What skills is Ramya Devi known for?
Ramya Devi has skills like Leadership, Microsoft Office, Microsoft Word, Powerpoint, Public Speaking, Team Management, C, C++, Microsoft Powerpoint.
Who are Ramya Devi's colleagues?
Ramya Devi's colleagues are Srini Vasan, Raja Kadali, Mohana S, Durkairaj Duraisamy [Dd], Fayaz Anwarbasha, Keerthiga Ramasamy, Karan Singh Malhi.
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Ramya Devi
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