• Collaborated with the Business Analyst and Product Owner to gather and comprehend business requirements effectively.• Designed and implemented business processes, user interfaces, and integrations, tailoring workflows, interfaces, and decisioning rules to meet project requirements. • Provided technical support to interns and team members in addressing Pega related issues.• Demonstrated leadership by leading a breakout session in the Mob Programming model adopted by the project.• Integrated the Dealer Enrollment and Activation application with external systems, including AMA, DPES, and DOBA, using Connect-REST rules.• Implemented various Pega Rules, such as Flows, Sections, Activities, Data Transforms, Decision Rules, Data Pages, Toggles, DSS, and Correspondence.• Configured Work Parties, Access Group, and Access Roles for users involved in DEA case processing.• Created an Authentication profile to securely integrate with other systems.• Configured Report definitions to generate reports on the DEA Dashboard.• Created new Data Types (DOBA, DealerTrack, and CDK) to support business processing.• Exposed the Dealer OPCode API (Service-REST) for third party applications, facilitating the loading of opcodes into the system for booking reservations.• Created Index tables, Declare index rules for efficient data retrieval.• Configured a job scheduler to export Bix Extract files for the GDIA Team and Queue Processor for background processing to enhance system performance.• Conducted thorough unit testing for each rule developed, creating test cases in Pega and evaluating multiple scenarios.• Ensured overall system quality, minimizing production issues even without a dedicated QA resource.• Proactively diagnosed and resolved issues during development and regression phases.• Continuously considered and applied best practices to optimize code and enhance system performance.

• Involved in requirement gathering, design discussions and development activities.• Involved in Designing workflows for digital services - ITSOC, STRATA and implemented business logic as per ePlanning architecture.• Worked on UI components, notifications, and rule delegations.• Created Job schedulers to send reminder emails.• Introduced validations wherever required as per business requirement.• Introduced payment gateway in STRATA, ITSOC Services.• Worked on Integrations to connect with external systems- “STRATA HUB”,” LORIS”, “AMANDA”.• Worked on AROs and access when rules to restrict the access of Digital services.• Created migration utilities to handle inflight scenarios in Production.• Involved in code deployment activities.• Trained newcomers functionally and technically through the existing flows and new changes coming up.• Assigning the work to team and working with them closely to meet the given requirements

• Analyse the contract document and setup calls with Clients in planning phase.• Implemented business rules like, Decision Table, When rules, Flows ,Activities, Data Transform, Data Pages, Case Types, Validation rules and test cases for Data Transforms as a best practice.• Majorly taken part in resolving issues in QA, Prod environments• Involved in code deployment on different boxes. • Involved in Unit testing and prepared Unit Test Scripts.• Actively Involved in fixing the defects raised by QA.• Actively involved in Retro and daily stand-up meetings.

• Creating case at all entry points by Integrating with CXP services.• Pega will create the cases at all the entry points by validating the status of the existing carts• For this pega will integrate with CXP services and will return Case ID and Cart ID.• Generates responses to SOE with valid Process Step, Process Action, Completed process and Available Paths.• Analyse the contract document and setup discovery calls and grooming sessions in planning phase.• Implemented business rules like , Decision Table, When rules, Flows ,Activities, Data Transform, Data Pages, Case Types, Validation rules and test cases for Data Transforms as a best practice.• Involved in code refactoring according to the PAL readings.• Majorly taken part in resolving issues in QA, Pre-Prod environments• Involved in code deployment on different boxes.

• Implemented business rules using, Decision Table, When rules, Declarative rules, Activities, Data Transform, Data Pages, Harness, Flow actions, Sections, Validation rules and Connect Rules.• Worked on RFRF and RRFRF message types of Real Time payments configuration in GIN which makes connect calls to external system via Connect-Rest.• Have developed a new payment system called RTP in the application as per the requirements.• Involved in defect fixing. Analysed the log files to debug the issues.• Created Agents to automate the process as per the requirement.• Refactored the GIN application deprecated control code following the Pega Best Practices.• Developed correspondence letters in the Application for the first time in the project inheriting some of the feature from Frame work.

• Analyze the SR document and setup a call with client and Product Owner in planning phase.• Closely worked with Scrum Master for prioritizing and assigning work to the team.• Implemented business rules using, Decision Table, When rules, Declarative rules, Activities, Data Transform, Data Pages, Harness, Flow actions, Sections, Case Types, Validation rules and Constraint rules.• Involved in code refactoring according to the new class structure of PCI.• Enhanced the features of GUW (Group Underwriting).• Worked as a build engineer .Installation of IIF, PUI raps on different boxes.• Involved in defect fixing on different boxes.• Elected as UI champion & taken up calls with UI Designer• Running Localization wizard for different locale.• Fuzz testing.