Ramya Kannoth work email
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Ramya Kannoth personal email
As a seasoned Tech Operations Manager and Client Delivery Lead with over 20 years of experience, I have a proven track record of driving results and leading industry-wide change in the Banking and Healthcare industries. My recent focus on Embedded Finance and BaaS projects in Asia has allowed me to hone my skills as a pragmatic problem solver, change catalyst, and expert in managing Tech & Ops stakeholders. I firmly believe that our customers and stakeholders are at the heart of everything we do, and this philosophy has guided my career journey.With a strong passion for understanding how things work, I thrive in multidimensional roles where I can dive deep into complex issues and identify opportunities for improvement. I am driven by a desire to make a meaningful impact and am always willing to go above and beyond to ensure breakthrough results. My curiosity and interest in technology platforms that simplify processes and improve lives make me an asset to any team.Early in my career, I recognized the need for technology that could make a difference in people's lives. This led me to work on projects where individuals could easily access their health and medical reports from the comfort of their homes, with just a basic internet connection. Seeing the gratitude and happy smiles of those we helped was the most rewarding feeling, and it continues to motivate me to this day.My experience in the banking industry has only reinforced my belief in the importance of people. Working in an MNC bank has exposed me to individuals from different countries, cultures, and backgrounds, I thoroughly enjoy connecting with people on a deeper level and understanding their unique needs and perspectives. In addition to my technical expertise, I am also a skilled trainer. I enjoy sharing my knowledge and training teams on new technology and platforms. If you share my similar passion, please feel free to touch base directly with me at ramyar30@gmail.com. I look forward to connecting with you.
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Client Delivery LeadAudax Jan 2023 - Jun 2024Singapore, Sg -
Operations Process Change Manager, Standard Chartered NexusStandard Chartered Bank Jan 2023 - Aug 2023London, England, GbSpin off to Audax -
Director - Change & EnablementStandard Chartered Bank Aug 2021 - Jan 2023London, England, Gb• Lead review and implementation of Bank-wide business changes and projects. • Develop end to end Change Lifecycle checklist, project RACI and fit-for-purpose mechanism for change benefit realisation. -
Mantas Dso Delivery Project Manager, Project SailStandard Chartered Bank May 2016 - Aug 2021London, England, Gb• Key player in 150-strong Project SAIL team set up as part of Bank’s Financial Crime Risk Mitigation Programme for delivery of AML risk management; initially took charge of ECM Implementation, preparing and delivering training/ECM familiarisation for locations and managing cutover process with Technology including post cutover verifications.• Progressed to implementation of Mantas (strategic AML Transaction Monitoring tool), ensuring delivery & implementation within critical project timelines. Scope programme with Country/Regional Heads and FCC Management, preparing transaction monitoring units to onboard Mantas scenarios and processes, manage risks, scope changes, testing, operational readiness, process/resource impact, as well as post go-live support.Core responsibilities:- Risk management - Project management- Operational readiness- Onboarding- Implementation- Post go-live support- Change management- Scoping- Testing- Training, coaching & mentoring- Stakeholder engagement- Cross-functional team leadershipAchievements:· Deployed ECM across APAC, EMEA and America markets.· As Project Manager implemented Mantas for 14 countries. -
Vice President - Mantas Implementation & Functional Testing Lead For Apac, Global ComplianceJ.P. Morgan Mar 2014 - Apr 2016New York, Ny, Us• Part of Chief Operating Office in J.P. Morgan with primarily responsibility for supporting and leading rollout of firm's Anti-Money Laundering (AML) programme in Asia, Europe & Americas, testing functionality, data feeding and implementation of Mantas to ensure fit for purpose and meaningful alerts to Operations for APAC coverage. • Partnered closely with Tech and Data Management Ops including frequent inter-team reviews for defects, data analysis, prioritization, post-implementation testing and defect closure. • Conducted regular feedback loops with Quantitative Analytics as well as Coverage Strategy teams for quality of alerts and escalations.• Led Ops teams to ensure Operational Efficiency, managing various Risk Based initiatives designed to bring in process efficiencies. Core responsibilities:- Project management- Risk management- Inter-team reviews- Implementation- Data analysis- Testing- Operations management- Cross functional team management- Stakeholder engagementAchievements:· Successfully delivered Phase 1 in Aug 2014, and Phase 2 in Sep 2015. -
Vice President & Apac Regional Manager, Cib Tech Core ProcessingJ.P. Morgan May 2012 - Mar 2014New York, Ny, Us• Relocated to Singapore managing functional Application support team across Singapore and Mumbai.• Led monthly/quarterly business reviews with Asia Operations.• Partnered with technology groups on upcoming programmes in Strategic Re-engineering platform (SRP).• Managed high-profile/severity and cross LOB impacting outages/incidents, providing real-time communications to Operations & Department Heads on business impact and final remediation/mitigation.• Spearheaded problem and resiliency Management; planned and managed bi-annual Disaster Recovery Programme.Core responsibilities:- Strategy & planning- Technology functional applications- Business reviews- Data analysis- Outage management- Resiliency management- Problem solving- Production implementation- Disaster recovery- Cross functional team management- Stakeholder engagement- Training, coaching & mentoring -
Client Facing & Application Support Analyst, Cib Tech Core ProcessingJ.P. Morgan Aug 2004 - Apr 2012New York, Ny, Us• Global lead for Derivatives Processing, managing team of 15 across Mumbai, Bournemouth and Houston locations via Follow-the-Sun Model, with SME team built out in Mumbai as per location strategy.• Ensured application availability 24*5 and performance stability to Asia, Europe and America users.• Built partnership with Level 2 Support & Application Development teams to ensure deliverables prioritized and delivered efficiently and cost-effectively.• Functional support to Operations groups on Application usability and queries including Technology usage education.• Managed System Controls & Governance agenda for system to system reconciliations ensuring end to end system processing of derivatives trades achieved. • Drove operational process improvement opportunities across various support functionalities of group. Core responsibilities:- Strategy & planning- Technology performance stability- Partnerships- Applications usability- Defect, Incident & problem management- Governance- Operational process improvement- Technology usage education- Cross functional team management- Stakeholder engagement- Training, coaching & mentoringAchievements:· Established Technology & Operations Partnership process for Derivatives & Finance back-office teams in APAC countries resulting in resolution of legacy issues, more robust use of daily applications across region and ongoing improvements. Promoted to Vice-President in recognition of outstanding contributions and re-located to Singapore to share best practice and lead similar set-up. · Successfully reduced manual and repetitive errors for Operations by 20% through quarterly defect reviews, prioritization and testing of production fixes.· Recognised mentor and coach to local and global teams as well as new graduates via the Corporate Development Programme.ID ADMINISTRATOR, BUSINESS SECURITY OPERATIONS AUG 2004 – AUG 2005 -
Systems OfficerSuper Religare Laboratories Ltd. Aug 2001 - Aug 2004Gurugram, InAnalyst/Officer, Systems Support
Ramya Kannoth Skills
Ramya Kannoth Education Details
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Boston Computer InstituteDiploma In Computer Application -
University Of MumbaiAccounting And Finance
Frequently Asked Questions about Ramya Kannoth
What is Ramya Kannoth's role at the current company?
Ramya Kannoth's current role is Seasoned Project Delivery & Change Manager | PMP® | I Help Banks Implement Strategic Transformation Projects To Meet Business Goals.
What is Ramya Kannoth's email address?
Ramya Kannoth's email address is ramya.kannoth@sc.com
What schools did Ramya Kannoth attend?
Ramya Kannoth attended Boston Computer Institute, University Of Mumbai.
What skills is Ramya Kannoth known for?
Ramya Kannoth has skills like Stakeholder Management, Requirements Analysis, Strategic Partnerships, Sdlc, Production Support, People Development, Incident Management, Business Analysis, Vendor Management, Team Management, Process Improvement, Strategic Planning.
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