- Project Manager - IT Infrastructure management for a prestigious client of IBM. - Manage the technical solution implementation within the budgeted cost and resources.- Throughout the life of the project, work with the Project Stakeholders to manage scope, time, and resource changes and ensure that the project is achieving the stated objectives- Work with stakeholder to ensure successful completion of all project deliverables. Ensure all groups are aware of project scope, their responsibility for delivering projects and milestones. Ensure the right resources are available at the right time with the right skills- Co-ordinate with a Cross functional team of Technical experts, SMEs, Customer Counterparts, Third party Vendors across a number of locations and ensure ‘on-time’ project deliverables - Actively engage with off-shore and onshore development teams as necessary. Taking responsibility for ensuring project plans are tightly coupled and deliverables aligned- Analyze and ensure appropriate risk and Issue management measures are in place for a successful project implementation/ transition.- Responsible for project change control. Ensure the appropriate solution or budget is presented so that projected business benefits are realized. - Co-ordinate Change management activities and ensure effective implementation of the change with appropriate approvals and procedures.- Work closely with the core team to identify and resolve project issues and mitigate risks throughout the life.- Provide status updates to the Project Sponsor/Owner & other stakeholders and maintain project library including all key project documentation.Types of Projects handled:- Additional OSM Server Deployment.- IPS Firmware Upgrade.- UAT server Build- Payroll server Migration

-Associated with GACDW (Global Asset and Configuration Data Warehouse) ,for the first time provide a standard Global authoritative central repository for IBM Managed Assets and configuration Items, bringing together data from a wide variety of sources used across the competencies. It will act as a single referential source to support a large range of SO Delivery processes across the competencies, including Compliance, Audit, Reporting, Patch Management, Service Enablement, Project Enablement, satisfying their data requirements, and providing full reporting, search, and query capability.-Assisting users with the usage of the tool and handling the incident and change management process.Worked as account focal and team lead for GACDW.Work with UAT team in testing the application.Associated with Centralized Commodity management for both external & internal accounts taking care of the requirements for Hardware, Software, networking products required by the projects for its smooth functional and Third party contracts for different projects on behalf of PM’s (Project Managers)-Account Focal for the CCM team.-Getting involved in the process of each request through different levels and making sure that the request gets through the system and tracking the delivery dates or the purchase order numbers to the respective project manager and to keep a track of the deliveries happens appropriately to the respective projects.-Involving in the whole CAPEX process from submission till the release of the capex.-Managing the Entire Process updates and Process flow with different reports with respect to every project in the team Room which is for the audit Purpose.-Managing the Invoice details and involve with the finance team in decision making on payment or rejection of invoices based on POD.-Maintaining the reports for the forecasting of the total expenditure expected by IBM for MOM.spend by IBM WOW, MOM and Quarter to date for the deck used in meetings by the PM’s on request.

• Associated with GO-VDTO (Global Operations - Volume Direct Tele web Operation).From (1st April 2006 to 21st Dec 2006) generation and analysis of all kinds of reports requested by our clients of APJ regions using Business Objects 6.5. Hands on operation experience in advanced Microsoft excel, advanced access and other MS office packages• HP-MRM (Marketing resource management) from (09th June 2005 to 31st mar 2006). Trained on Seibel Analytics. Generation of reports for the business groups like Consumer, Corp, IMS, IPG, Procurve net working, PSG, SPO, TSG across all regions using Siebel-7.7. • Meeting TAT, Accuracy and compliance with SLA.• Creating test scripts testing data on UAT, system testing and smoke test on production data• Worked on Release 3 for Seibel 7.7. Interacted with developers, business and management teams and end users• Handling of reporting service to the top level management and providing regular (weekly) reports HP-CRM/MRM. preparation of Weekly/Monthly productivity reports. tracking, reviewing and analysis of defects using test director• Checking the backlogs of entire team and updating them on daily basis• Responsible for division of work and representing the team to customers on calls and meetings• Attending calls for transition of reports.

• Associated with order fulfillment team for HP Global Shared Services• Booking orders for external customers of HP for GWE Region. Accounting special discounts and deal prices for channel partners• Ensuring that the orders are booked keeping in mind the Turnaround time.• Worked on SAP R/3 platform with experience in sales and distribution module. Hands on operation experience in ERP tools like SAP, Brio and legacy tools like Fred and Workflow solutions like Bird• Associated with End User Verification Process (EuV) for HP Global Shared Services• Handling the Proof of Delivery (POD) notes and invoices sent by HP channel partners. Tracking the vendors who are misusing the special discounts and the deal prices given to the end customers• Worked for financial claims teams as a resource sharing and booked few claims using the RECAT (Rebate Calculation Tool)• Mail box management and Handling all communications and Queries with the transaction management team on behalf of our team• Worked on management report and maintaining up dates of the process• Handling reports for the team which needs to be sent to the customers on the daily basis• Contribution to the SIX SIGMA Process. Analysis of process flow, enhancing Process simplification