Ramya Kumar Email & Phone Number

Bangalore Urban, Karnataka, India

Bengaluru, Karnataka, India

Pune Area, India

I lead the consulting, business analysis and functional testing for large scale SI projects in the public services space. My role involves business process redesign and process improvements with minimal changes to the user experience

Pune Area, India

I was promoted within 18 months of joining Accenture to the role of a lead business analyst. In addition to what i used to as a senior analyst my role has evolved to designating tasks and solving team issues. I have taken up ownership of work and am responsible for deliverable. My role involved working closely with the consulting team in giving sales demos to prospect clients, worked on various RFPs (designing the technical solution), workplans for public service clients. I was a part… Show more I was promoted within 18 months of joining Accenture to the role of a lead business analyst. In addition to what i used to as a senior analyst my role has evolved to designating tasks and solving team issues. I have taken up ownership of work and am responsible for deliverable. My role involved working closely with the consulting team in giving sales demos to prospect clients, worked on various RFPs (designing the technical solution), workplans for public service clients. I was a part of the industry program that was responsible for spread of industry knowledge for which I created training programs. Show less

Job role involved the following - • Works on RFP responses and bid proposals. Conceptualized thought leadership on ‘Identity Analytics’ and ‘Normalization & Fusion’ techniques• Created artifacts such as wireframes, use cases, business and functional requirements specifications, and developed use case, activity and sequence diagrams using MS Visio and Balsamiq• Delivered impactful presentations and product demonstrations to various clients and Accenture leadership• Prepared… Show more Job role involved the following - • Works on RFP responses and bid proposals. Conceptualized thought leadership on ‘Identity Analytics’ and ‘Normalization & Fusion’ techniques• Created artifacts such as wireframes, use cases, business and functional requirements specifications, and developed use case, activity and sequence diagrams using MS Visio and Balsamiq• Delivered impactful presentations and product demonstrations to various clients and Accenture leadership• Prepared Marketing and Sales collaterals like Product Brochures, Knowledge portals and Business Case Studies• Industry Program lead and organizer for Industry Capability and Competency Building activities like conducting fortnightly sessions, discussion forums/trainings, Leadership connects and community building Show less

Pune Area, India

Interned with IBM India as a Requirement Analyst for a domestic leading GSM telecom service provider under the BI portfolio. Also worked with the process compliance and quality assurance team. The key tasks are as listed below -• Requirement Analysis for MIS reports in the business intelligence portfolio for domestic GSM telecom client.• Conducted workshop for implementation of LEAN in IT projects.• Analysis of metrics and documentation of few key process compliances.

Pune Area, India

Projects:• Web Development and Service Centre Team: Developed pages, handled tickets and change requests in ASP.NET.• Project Tracker: Developed database design and user interface for internal project tracking tool in ASP.NET• Service Center for CA Clarity: Handled tickets and customized CA Clarity as per client requirements. • PMO (Project Management Office): Migration and maintenance of all modules such as dashboard, metrics etc. to SharePoint production… Show more Projects:• Web Development and Service Centre Team: Developed pages, handled tickets and change requests in ASP.NET.• Project Tracker: Developed database design and user interface for internal project tracking tool in ASP.NET• Service Center for CA Clarity: Handled tickets and customized CA Clarity as per client requirements. • PMO (Project Management Office): Migration and maintenance of all modules such as dashboard, metrics etc. to SharePoint production server.• Intranetapp Environment Refresh: Tested all the intranet applications on the new server and modified mail component code.• Client Operating System Upgrade: Tested applications on Windows 7 Operating systemResponsibilities:• Web project development in ASP.NET.• Offshore Service Center of the project and portfolio management tool CA Clarity. Preparation of RCA (Root Cause Analysis) in case of breach of ticket SLAs.• Administrator of content management portal – Project Management Office.• Migration and minor enhancements in .NET Show less

Master Of Business Administration (Mba), Information Technology

Master Of Science (M.Sc.), Computer Science, First Class

Bachelor Of Science (B.Sc.), Computer Science, Distinction