Ramya Pulligilla Email & Phone Number

An IT professional with over 2.9 years of Network System engineer and progressive technical experience in configuration, maintenance, integration, implementation and troubleshooting of Networking for medium to corporate enterprise environments along with change management, project management, escalation support, client & vendor relations, design, and engineering.• Troubleshooting errors and configuration issues on all monitoring of the network• Create/modify alerts to notify responsible departments in the event of issues related to their systems creating custom views for users• Evaluating upgrades to monitoring software and implementing updates as needed• Build SolarWinds Environment - Primary Server, SiteScope HA servers, Polling Servers, NTA DB, Troubleshooting using Wireshark and SNMPWalk.• Reviewing Logs and Events errors.• Working knowledge of SolarWinds Suite - Orion Platform 2020.2• Audit existing SolarWinds implementation and suggest areas for improvement in addition to training and directing client personal in the configuration, management, and use of NPM, NTA, SAM, and WPM.• Design Custom Properties solution to allow for more granular monitoring, alerting, and reporting.• Design Groups and Dependencies to streamline monitoring and alerting.• Configure standard SAM based monitoring• Develop custom SAM templates using PowerShell and SQL queries to implement monitoring of non-standard systems.• Design and develop APE (Additional Polling Engine) monitoring solutions to anticipate client scalability needs.• Organize, standardize, and coordinate the design of custom desktop and NOC based views encompassing multiple e-Commerce sites.• Prepare and maintain written drawings, documentation, and report.

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  System Administrator

  Wissen Infotech

  Apr 2019 - Present - Hyderabad, Telangana, India

  Project: Infrastructure Operation Centre Profile: Worked of IOC Project. Solarwinds Admin to take care of clients infrastructure monitoring and identify the issues by alerting.Description: Worked on NPM/NCM/NTA/WPM/VMAN/SAM/VNQ/IPAM/SRM modules.Responsibilities • Responsibilities include the administration and day to day support of a global Monitoring Suite environment overseeing the network, systems and environmental with concentration on Entity network monitoring… Show more Project: Infrastructure Operation Centre Profile: Worked of IOC Project. Solarwinds Admin to take care of clients infrastructure monitoring and identify the issues by alerting.Description: Worked on NPM/NCM/NTA/WPM/VMAN/SAM/VNQ/IPAM/SRM modules.Responsibilities • Responsibilities include the administration and day to day support of a global Monitoring Suite environment overseeing the network, systems and environmental with concentration on Entity network monitoring. • Providing Application troubleshooting of multiple server processes and web availability and response times. Troubleshooting errors and configuration issues on all monitoring on the network. • Creating alerts to notify responsible departments in the event of issues related to their systems. • Creating custom views for users. • Creating custom SQL reports. • Working closely with other departments to provide them with current and historical statistics on their environments. • Evaluating upgrades to monitoring software and implementing updates as needed.• Creating Modern Dashboards to view the entire network.• Good Knowledge in SQL,SWQL for building Custom Reports.ss• Troubleshooting errors and configuration issues on all monitoring of the network• Create/modify alerts to notify responsible departments in the event of issues related to their systems creating custom views for users• Evaluating upgrades to monitoring software and implementing updates as needed• Build SolarWinds Environment - Primary Server, SiteScope HA servers, Polling Servers, NTA DB, Troubleshooting using Wireshark and SNMPWalk.• Reviewing Logs and Events errors.• Working knowledge of SolarWinds Suite - Orion Platform 2020.2• Audit existing SolarWinds implementation and suggest areas for improvement in addition to training and directing client personal in the configuration, management, and use of NPM, NTA, SAM, and WPM.• Design Custom Properties solution to allow for more granular monitoring, alerting, and reporting Show less