Ramya Ramamurthy Email & Phone Number

Greater New York City Area

- Managed Five product scrum teams and planned for strategic and development releases- Defined product vision and roadmap for IPC’s Policy Engine and hence played a key role in pioneering IPC into the compliance market. - Defined product roadmap for IPCs Cloud Portal Applications to streamline and improve the user experience for clients across all IPC products. - Communicated the product vision with external and internal stakeholders to gather feedback and refine product strategy to fit market needs. - Evangelized the product vision with R&D and translated product requirements into product backlog in the form of user stories and acceptance criteria- Designed the User Interface with UX designer and conducted UX research with users ahead of product development.- Researched technology trends and played a key role along with product architects in buy vs build decisions during design.- Utilized prospect/client demos to gather feedback on solving the right business problems and constantly improving the product with each iteration.- Conducted demos with key stakeholders to showcase the features and functionality of the product.

Worked predominantly as a software developer on the Cisco UCM product.Responsibilities:- Represented the SIP device layer/Call control/CDR team as the subject matter expert in high visibility cross-division development effort. - Conducted extensive unit testing and met stringent quality control metrics to significantly minimize the number of defects filed during feature testing phase and hence was awarded numerous times for meeting the goal. - Worked with a co-located scrum based team that focused on continuous integration, test driven environment for defect resolution and feature development. - Resolved various high severity customer defects arising from previous releases on five key components of UCM in addition to a principal role in new feature development. - Often volunteered for feature developments in unfamiliar modules whereby augmenting and enhancing my knowledge of the product. - Trained TAC(technical assistance for customers) team members to troubleshoot issues with new features on the field. Assisted in collecting and documenting common setup mistakes by implementation teams and hence improved the overall defect resolution time.