Providing outstanding customer service in a dynamic operational environment, consistently meeting or exceeding client expectations.Maintaining confidential client files with meticulous attention to detail, ensuring compliance with data protection regulations.

*Sorting donated clothing and homewares*Preparing stock of sale*Serving customers*Displays/merchandising*Point of sale

*Greet and assist visitors to the office.*Direct member to call the Contact Centre for appointment bookings, messages, referrals.*Maintain contact lists and databases.*Answer phone calls and direct callers to the appropriate person or department.*Schedule appointments and meetings, both in person and virtual.*Provide general administrative support to team members, including data entry, filing, and copying.*Prepare and distribute correspondence, memos, letters, faxes, and forms.*Assist with form filling

*provided support to International students in Zambia(Africa),Guyana(southAmerica)and Fujairah(UAE) campuses with a variety of academic, financial, and personal matters.*Resolved student queries in a timely and efficient manner via email , phone and chat.*Built positive relationships with students and created a welcoming environment.*Coordinated events and activities for students, including orientation programs, workshops, and social events.*Successfully managed the logistics of events and activities, including budgeting, scheduling, and promotion.*Maintained accurate records and documentation related to student activities and programs.*provides end to end administrative support throughout the student journey, right from enrollment to graduation.

*Developed and maintained relationships with Industry partners to secure work placement opportunities for students in a variety of fields.*Coordinated and managed the placement process, ensuring that students were matched with suitable placements and that all necessary documentation and training requirements were met.*Facilitated the ongoing evaluation and improvement of the placement program, seeking feedback from students, industry partners, and other stakeholders, and making recommendations for improvement.

*Worked as a Programmer in JAVA for the client AETNA HEALTH CARE PROVIDER, UNITED STATES. *Developed and delivered a new Java-based application that improved the efficiency of Aetna's claims processing system.*Implemented a new security feature in an existing Java-based application that prevented data breaches.*Worked with stakeholders to gather requirements and ensure that applications met their needs.