Ramy Abdelsayed Email & Phone Number

• Provide day to day support to construction team to ensure prompt, precise resolution of construction deficiencies observed in the field.• Generate Requests For Information (RFI), scope change notices, and Engineering Changes (ECs).• Determine construction material take-offs and quantities to track progress and material.• Manage Punch List and Work List items. • Mechanical component and piping installation.

• Obtained bids from vendors and subcontractors by specifying materials and negotiating price. • Prepared construction budget by updating specifications and identifying costs for each elevation. • Maintained cost keys and price masters by updating information.

• Forecasted call volume and average handle time for multiple skills using excel. • Developed reports on daily workload.• Determined agent schedules to meet call center objectives.• Prepared performance reports for higher management.

• Handled customer questions, complaints, and billing inquiries.• Resolved customer issues with one call resolution.• Higher level security access accountability.

Bachelor Of Science (B.S), Mechanical Engineering

Associate Of Science - As, Engineering Science