· Liaised with risk management, internal audit and employee services departments to direct compliance issues to appropriate channels for investigation and resolution. · Improved company policies and standards to outline ethical, safe and efficient procedures. · Prepared training programs to improve compliance at all levels. · Browse Amazon tools to retrieve the ASIN's credibility to approve the ASIN. · Liaison with SME's to reduce the knowledge gap and thereby enhance quality and… Show more · Liaised with risk management, internal audit and employee services departments to direct compliance issues to appropriate channels for investigation and resolution. · Improved company policies and standards to outline ethical, safe and efficient procedures. · Prepared training programs to improve compliance at all levels. · Browse Amazon tools to retrieve the ASIN's credibility to approve the ASIN. · Liaison with SME's to reduce the knowledge gap and thereby enhance quality and productivity. · Knowledge transfer on newly launched products. · Emphasis on simplifying SOP's to include new updates and streamlining. · Manage work allocation and ensure SLA's are met with quality. · Identify and execute process improvement projects. · Quality auditing to assure error free processing. · Approve or disapprove audit entries based on pre-defined guidelines and explain logical reasoning behind approval/rejection decision · Provide feedback to streamline existing processes to help the team achieve more consistent results with high quality. · Identify and execute process improvement projects. Show less

- Report violations of rules, regulations, policies, and procedures by evaluating or recommending theinitiation of investigative and corrective procedures.- Classify products based on SOP.

Working on the SWIFT (Society for World Wide Inter-Bank Financial Telecommunication) messages on a daily basisEnsuring transfer of Cash to the Client’s account that has hit the Wash account through WCM ( Web Cash Movement )Working on TLM (Transaction Lifecycle Management ) on a daily basis & ensuring the issues regarding Cash accounts are resolvedProcessing of entries and Trades for the Cash that has hit the Wash accountWorking on high sensitive Client projectsPlacing… Show more Working on the SWIFT (Society for World Wide Inter-Bank Financial Telecommunication) messages on a daily basisEnsuring transfer of Cash to the Client’s account that has hit the Wash account through WCM ( Web Cash Movement )Working on TLM (Transaction Lifecycle Management ) on a daily basis & ensuring the issues regarding Cash accounts are resolvedProcessing of entries and Trades for the Cash that has hit the Wash accountWorking on high sensitive Client projectsPlacing Controls and ensure smooth functioning of the process Show less