● Overhauled first mile processes for cross-docking by introducing new SOP and KPIs and reduced package losses by 0.4% ● Managed multiple 3rd party logistics totaling 60% of 3PL volume of Amazon In.; delivered consistent 98%+ performance ● Improved delivery success metrics by 2% (from 90% - 92.7%) and Delivery estimate accuracy by 1.1% (from 98.2% to 99.3%)

● Devised mechanisms to improve return cycle of packages and enhance vendor experience on Jumia platform across all African geographies ● Reduced reverse logistics TAT by 50% in Jumia Egypt; Created new metrics and dashboards to track program performance ● Collaborated with 5 business geographies of Jumia, Africa and implemented the program impacting 80,000+ orders per day

● Lead a team of 5 developers and designers; Achieved 5000+ downloads on Android app store with a rating of 4.1/5 with 30% increase in unique users MoM ● Secured angel investment of 1.2Cr and had consistent topline performance of 2.9+ Lacs per month ● Executed 10,000+ orders to a unique customer base of 1200+ in 6 months of operations

Developed industry first remotely managed backup system for mac clients that attracted 50K users in first 1 month.

Android™ application development and performance testing.

Worked on text mining.