Ramya Reddy Mandala Email & Phone Number

Hyderabad, In

Middletown, Delaware, Us

Hyderabad, Andhra Pradesh, In

-Researching the target industry to discover prospecting opportunities.-Planning and executing cold outreach in the form of emails and calls to attract new leads.-Reaching out to prospects through calls or emails to assess their needs.-Nurturing the leads and understanding their issues inside out.-Conducting product demos and handling questions, rejections, objections.-Relationship management with multiple decision-makers and stakeholders to add value.-Negotiating and closing multiple sales deals to achieve high revenue.-Managing all B2B selling operations and activities within a particular territory or zone or industry.

Chandigarh, Chandigarh, In

- Oversee day-to-day sales, monitoring, and forecasting to better understand the market.- Continually assess our marketing techniques and their efficacy in affecting sales.- Own ultimate responsibility for successfully meeting or exceeding sales goals.- Qualify leads from marketing campaigns as sales opportunities.- Contact potential clients through cold calls and emails.- Identify client needs and suggest appropriate products/services.- Customize product solutions to increase customer satisfaction.- Build long-term trusting relationships with clients.- Proactively seek new business opportunities in the market.- Stay up-to-date with new products/services and new pricing/payment plans

Dover, Delaware, Us

- Following up with the prospects and closing the sales within the sales cycle Achieving the weekly targets in a high pressure performance-driven competitive environment.- Monitoring self-performance at all times while also contributing to the team performance.- Willing to familiarize yourself with the company's vision and mission, seeking to accomplish set goals and objectives.- Conducting market research and identifying potential clients.- Cultivating strong relationships with new clients, while maintaining existing client relationships.- Collating and maintaining client information in the CRM database.- Working closely with staff across departments to implement growth strategies.- Developing and implementing sales strategies, client service and retention plans, and analyzing sales data to inform or update marketing strategies.- Assist with drafting business plans, sales pitches, presentations, reference material, and other documents as required.- Ability to manage multiple projects concurrently and meet deadlines.

- Involved in business meetings for the client services.- Monitored the daily operations & preparing daily reports.- Handled a group of structuring reason for the administrations.- Developing effective communication platforms for clients and staff.- Inspiring repeat business from clients.- Conducting customer service workshops and presentations.- Monitoring and measuring client satisfaction.- Liaising with different departments about client queries.- Offering advice to clients on services and products.- Developing surveys and capturing client information.- Participating in marketing campaigns.- Dealing with client requests and troubleshooting problems.- Interact with clients and build relationships with them while ensuring their needs are being met.- Oversee a team of customer service Associate's and ensure they are providing an exceptional client experience.- Mastermind creative ways to deliver an exceptional client experience.- Develop and oversee the implementation of client service protocols.- Resolve complex client problems or disputes in a professional manner.- Coach and support team members to help them meet departmental goals.- Keep records and documentation of client interactions for training purposes.- Create monthly and quarterly departmental reports to determine whether KPIs are being met and where there is room for improvement.

Master Of Business Administration - Mba, Marketing

Computer Science