Software Engineer Ii
Current- Involved in Agile Scrum methodologies and worked as the design, implementation, integration, testing and deployment. Also, participated in scrum and sprint meetings.
- Increased user self-service in Virtual Agents (Chatbot) by 25%, resulting in improved efficiency, reduced reliance on human agents, and leading to a cost reduction of more than $500k yearly.
- Developed and executed unit tests, resulting in a 40% increase in code coverage and identifying critical defects early in the development cycle.
- Worked the migration and deployment process of Spring Boot applications from ECS cluster to EKS cluster, resulting in a notable 30% enhancement in scalability and resource optimization.
- Used POSTMAN, Advanced Rest Client to test the Restful Web services.
- Developed and created Datadog dashboards and Monitors, SLO’s for multiple applications, ensuring real-time and historical metric monitoring.
Dec 2022 - Present
