Mary Maina Email & Phone Number

Dallas-Fort Worth Metroplex

Sedgwick is a leading global provider of technology-enabled risk, benefits and integrated business solutions. The company provides a broad range of resources tailored to our clients’ specific needs in casualty, property, marine, benefits, brand protection and other lines. ✓ Ensure total compliance with the state, federal, and local laws in processing vehicle titles. Verified all financial documents ✓ Identified and acted on damage mitigation opportunities.✓ Validated all claims completely and accurately.✓ Utilized appropriate claims tools to assess damages fully and accurately.✓ Ensure 100% response rate to interactive Customer Evaluation (ICE) while building good relationship with customers✓ Reviewed determined and released reimbursements to various customers.✓ Performed all work in accordance with customer and company standards.✓ Closed all claim investigations with full and appropriate documentation.✓ Arranged and facilitated settlement meetings with customers and senior company representatives.✓ Monitored lawsuits and open claims to ensure timely information transmission.

Dallas-Fort Worth Metroplex

AutoNation is transforming the automotive industry through its bold leadership, innovation, and comprehensive brand extensions. ✓ Analyze reported lower-level level products and general liability claims to determine benefits due; and to ensure ongoing adjudication of claims within company standards and industry best practices.✓ Handles lower-level liability and/or physical damage claims under close supervision.✓ Supports other claims representatives, examiners and leads with larger or more complex claims as necessary.✓ Processes general claims determining compensability and benefits due, monitors reserve accuracy, and files necessary documentation with state agency.✓ De-escalate parties with prolonged process issues and always provide exceptional customer service.✓ Liaise between manufacturer, dealer, and other 3rd parties.✓ Update customer database systems with owner or vehicle record changes, diary note entries, and workflow cases to completion.

Dallas-Fort Worth Metroplex

Copart UK Limited specialises in the remarketing and recycling of over 500,000 vehicles a year through its online auctions to our global buyer base, on behalf of a wide range of sellers such as insurance companies, fleet/lease organisations, car rental companies and dealership. ✓ Ensure total compliance with the state, federal, and local laws in processing vehicle titles. Verified all financial documents. ✓ Building Salesforce applications for Sales, Service and Marketing Cloud ✓ Ensure 100% response rate to interactive Customer Evaluation (IEC) while building good relationships with customers.✓ Promptly prepared legal transfer documents per the state motor vehicles department requirement✓ Develop custom Salesforce applications that are elegant and useful solutions to solve complex business problems by working across various teams, understanding the needs of our customers.✓ Verified and analyzed free-and-clear title issues, odometer reading, and VIN numbers to ensure data accuracy and safety.✓ Coordinate with team members, directors, and management to ensure efficiency and smooth organizational operations.✓ Processed and verified over 2,000 incoming titles and transferred them to buyers and delivered titles to the purchasers.✓ Served as the POC answering incoming calls and redirecting clients to the right direction and performed all clerical roles.

Dallas-Fort Worth Metroplex

Alpine Alternative Lending, LLC offers personalized lending options and advanced financial solutions to ensure your strategies align seamlessly with the ever-changing business landscape. ✓ Duties included the ability to evaluate account information, underwrite and price assigned book of business within authority guidelines. ✓ Effectively communicated directly with agents / brokers to develop and maintain strong relationships, promptly issue quotations, policies and endorsements. ✓ Reviewed, examined and underwrote loans to ensure soundness, business value and compliance with company and investor standards. ✓ Determined and documented loan conditions and communication requirements and/or decisions. ✓ Reviewed detailed historical and projected financial analysis utilizing tax returns and financial statements. ✓ Independently conducted full and comprehensive evaluations of a variety of complex, high-risk mortgage loan applications. ✓ Build strong relationships with brokers and account managers to answer any underwriting questions.✓ Worked independently to approve mortgages that make good business sense.✓ Analyzed credit, income, title and appraisals.

Diploma Nurse

Diploma Administrative Assistant