Key Responsibilities:- Develop and maintain the AML program.- Monitor transactions for suspicious activity.- Conduct thorough customer checks (CDD).- Prepare and submit regulatory reports.- Liaise with regulatory authorities.

Department: Remittances and Digital ServicesMain Responsibilities:-Addressing inquiries and resolving complaints promptly from international exchange companies and banks concerning fund transfers and accounts at our institution.-Efficiently allocate tasks and requests received from exchange companies to the relevant departments and branches, ensuring timely execution to maintain service quality, facilitate smooth processes, and uphold high levels of customer… Show more Department: Remittances and Digital ServicesMain Responsibilities:-Addressing inquiries and resolving complaints promptly from international exchange companies and banks concerning fund transfers and accounts at our institution.-Efficiently allocate tasks and requests received from exchange companies to the relevant departments and branches, ensuring timely execution to maintain service quality, facilitate smooth processes, and uphold high levels of customer satisfaction.-Utilize ACH and Swift systems proficiently to monitor transfer statuses and provide timely feedback to exchange companies.-Handle individual customers' complaints and inquiries related to their remittances with a customer-centric approach.-Perform accurate posting entries, reconciliations, and matching tasks for various digital bank services associated with digital payments.-Occasionally deliver presentations and provide mentoring to new employees, facilitating their integration into the department. Show less