Ramy Hany

Ramy Hany Email and Phone Number

Senior Software Technical Support Engineer @ Luciq
Cairo, Cairo Governorate, EG
Ramy Hany's Location
Cairo, Egypt, Egypt
Ramy Hany's Contact Details

Ramy Hany work email

Ramy Hany personal email

n/a
About Ramy Hany

- Software Technical Support Engineer at Instabug - Rapper and Sound Engineer

Ramy Hany's Current Company Details
Luciq

Luciq

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Senior Software Technical Support Engineer
Cairo, Cairo Governorate, EG
Ramy Hany Work Experience Details
  • Luciq
    Senior Software Technical Support Engineer
    Luciq
    Cairo, Cairo Governorate, Eg
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  • Instabug
    Software Technical Support Engineer Ii
    Instabug Apr 2024 - Present
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  • Instabug
    Software Technical Support Engineer
    Instabug Jul 2022 - Apr 2024
    - Actively listen and clearly explain technical concepts to diverse audiences, ensuring user understanding and satisfaction.-Identify opportunities to introduce users to relevant product features and upgrades, contributing to revenue growth.-Effectively escalate unresolved issues to internal teams (e.g., developers) for further investigation and resolution.-Contribute to knowledge base development and resource maintenance, empowering users with self-help solutions.-Drive positive customer relationships and consistently exceed satisfaction targets.
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  • Freelance
    Sound Engineer
    Freelance Jan 2019 - Present
  • Trella
    Coe Specialist
    Trella Apr 2022 - Jun 2022
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  • Trella
    Community Operations Representative
    Trella Jul 2021 - Apr 2022
    Cairo, Egypt
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  • English Education Center
    English Instructor
    English Education Center Jul 2015 - Jul 2016

Ramy Hany Education Details

Frequently Asked Questions about Ramy Hany

What company does Ramy Hany work for?

Ramy Hany works for Luciq

What is Ramy Hany's role at the current company?

Ramy Hany's current role is Senior Software Technical Support Engineer.

What is Ramy Hany's email address?

Ramy Hany's email address is rh****@****bug.com

What schools did Ramy Hany attend?

Ramy Hany attended Mansoura University, Mansoura College American School.

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