Company Growth:When I first joined Mavens, we were a close-knit team of 8 members.🌱 Today, Mavens Consulting is a thriving community of over 1000 dedicated professionals.Recruitment and Resourcing:🚀 As the HR Manager, I've been instrumental in developing and executing our recruitment strategy. This includes collaborating with clients to identify their staffing needs and tailoring our search to acquire top-tier talent.💼 We've gone beyond traditional recruitment by adopting innovative methods to source skilled professionals, ensuring our clients have access to the best workforce.Payroll Management:💰 Handling payroll processes for our clients is one of our key responsibilities. Accuracy and timeliness are paramount, and we've streamlined this function to ensure that employees are compensated promptly and correctly.📊 Additionally, we've implemented robust payroll compliance measures, ensuring adherence to local regulations.Personnel Administration: Maintaining personnel records and managing employee documentation is crucial for a smooth HR operation. I've overseen these processes meticulously, ensuring that our clients' HR records are in perfect order.📚 Compliance with HR policies and procedures has been a cornerstone of our service, ensuring that our clients are always on the right side of the law.🌐 Moreover, we've taken a leap into the digital age by implementing a full database for all employee documents on the cloud, with instant access.Employee Relations:🤗 Fostering a positive and harmonious workplace culture has been central to our HR approach. Addressing employee concerns and resolving disputes promptly and effectively has been a key focus.👥 We've worked tirelessly to ensure that employer-employee relationships are built on trust and open communication.Designing HR Processes and ERP System:🖋️ In addition to my HR responsibilities, I had the privilege of designing and supervising the development of an HR process and ERP system.

• Managing the structuring of the entity in terms of existing departments and new departments that help the business grow.• Handling the manpower plan and the recruitment needs end to end, internal and external (outsource and recruitment providers)• Designing SOP (Standard Operating Procedure) for the operations • Handling onboarding in terms of designing the material and delivering the material to new hires• Handling the training needs for the departments with external providers• Designing the ERP system module with the developers • Handling all external communications related to marketing and social media partners• Handling monthly attendance and payroll sheet including tax and social insurance deductions.• Supervising the newly hired documents delivery with the PA • Designed polices and procedure for the entity including (internal leave polices, travel policies, office code of conduct, etc.)

• Manages the business Account’s end-to-end recruitment activities in order to ensure that the best candidates are selected for each role and that the recruitment process is conducted efficiently, cost-effectively and in accordance with the organization’s policies and standards.• launching an internal ERP system.• launching and maintaining an induction program for newly hired/ current employees.• Maintains proper control of time & vacation management, and personnel hiring procedures in terms of collecting recruitment documentation.• Leads the identification of the business account’s quarterly manpower needs, and maintains an updated organizational structure of the account with relevant job descriptions.• Identifies and facilitates resolution - partnering with others as appropriate - of employee relations issues (e.g. interpersonal problems, working conditions, complaints, recommendations … etc.).

• Leads the implementation of the Organization's Performance Management Systems, provide coaching and guidance to Managers on carrying out performance reviews and providing feedback to employees.• Partners with functional and operational Line Managers to define business requirements for leadership development (Career and Succession Planning).• Manages the business Account’s end-to-end recruitment activities (internal and/or external) in order to ensure that the best candidates are selected for each role and that the recruitment process is conducted efficiently, cost-effectively and in accordance with the organization’s policies and standards (starting TA1 up to M2).• Provides guidance and daily support to business account management and employees on human resources policies, procedures and activities, such as recruitment, performance review, benefits, training and employee relations, and resolves problems requiring HR management intervention.• Leads the conducting of the soft training needs assessment (TNA) for each business account and ensures that the Learning & Development (CoE) is advised of the business requirements for training. Manages the operations of the technical trainings for the account. • Identifies and facilitates resolution - partnering with others as appropriate - of employee relations issues (e.g. interpersonal problems, working conditions, complaints, recommendations … etc.).• Leads the identification of the business account’s annual manpower needs, and maintains an updated organizational structure of the account with relevant job descriptions.• Leads the implementation of the account’s Internship program. • Serves as primary liaison for implementation of the account’s benefits programs between the employees and the HR Shared Service Center.• Maintain proper control of time & vacation management, and personnel hiring procedures in terms of collecting recruitment documentation.

• Orientation session with company’s vision and hiring documents, Contracts signing, Social and Medical Insurance, Bank Accounts, hiring documents to comply with needed documents as set by labor law and social insurance office, Resignation process.• Processing payroll, Maintain Database sheets.• Issue HR Letters and Experience letters.• Handle Social Insurance and labor office issues• Handling all kinds of reports related to HR with managers in duty. • Handling all requests came from “VIS” client.• Reaching E.R satisfaction through accurate, detailed and timely responses to problems and queries.• Involved in working on research and development. • Working in a safe manner in order to satisfy Health and Safety legislation.• Auditing of internal processes and activities.• Creating and applying a new module in business for cost deduction "Confidential"• Changing some processes to be more efficient and time saving for running business role.• Time Volunteer for other departments to generate new ideas and insights on monthly basis.