CONTRACT-BASED PROJECTS | DIGITAL ENABLER | MAVEN• Built a trust-worthy community combining multiple talents from across the globe for clients - South Africa: project for Digital Reputation management (went on for 6 months) - Slovenia: multiple projects concerning Augmented Reality prototypes and Venture Studio related services that have been on-going for the past 4 years - USA: student infographic websites (helping young people use their digital platforms)• Contributed to the positive digital reputation development and growth of entity• Collaborated and efficiently coordinated various digital services for local and remote businesses:infographic website, e-Commerce, drop-shipping, social media, internet marketing, newsletters,content creation, business task solutions, online reputation management and more• Simplifying, improving and digitizing daily tasks to improve company outcomes• Proposed custom visual plans that identify and create strategic digital exposure• Shaped in-depth analysis, platform building and product market study for various concepts

• Presented a strategic visual plan that serves as a tailored solution to company’s online presence• Collaborated with all departments to adjust time-consuming tasks and improve work convenience• Provided a marketing social media monthly schedule with post-frequency, budgeting and tags• Worked closely on marketing and promoting individual hotel outlets (spa, front-desk, restaurants, rooms, rooftop)• Successfully managed the online channel process for hotel’s promotional offers and ads

• Responsible for building Company’s bilingual online store using the Shopify platform• Created email and popups marketing templates to enhance the website’s interactivity• Worked closely with the owners towards automating operations and implementing their vision on the company’s website

• Worked on harmonizing Company’s online store and leading it to a reliable tool for staff • Collaborated with various international suppliers and service agencies to acquire project goals• Proactively finding opportunities that match customer needs, and sending referrals to our various supporting associates to assist in acquiring new business• Educated staff, and current and prospective clients with regards to online buying and product shipping rules and regulations• Responsible for the product online posting process, including photography, image refinement, and uploading with description tags• Provided excellent customer service by taking ownership in resolving client disputes and concerns• Training and mentoring new employeesAchievements:• Created a proprietary user guide with the objective of enhancing the team's performance and facilitating the new hires day to day operations• Developed strategies that allowed the e-commerce platform to reach its full potential

• Worked alongside senior managers and associates in their day to day activities• Monitored and analyzed market trends and submitted weekly reports to managements and clients• Assessed and monitored the effectiveness of management practices taken to promote the brand and gain market share• Learned the workflow of the following departments: Customer Service, Accounting, Auditing and Operations• Executed transactions with full client consentAchievements:• Participated in Quarter-End accounting and shareholders’ report preparation