Ramón C. Casey Sr. Email & Phone Number

Chicago, Illinois

HVAC,Rehabbing, and New starts

Remote

Bumble LLC – Austin, Tx (Remote)May 2022 – February 2024Workday Senior HRIS Analyst• Assist and support the day-to-day operation of assigned system(s), including butnot limited to tier 1, 2 and 3 support, data entry, auditing, basic report creation,data analysis, and communications• Monthly and Annual Sox compliance• Assists in administering staffing processes including central creation andmanagement of positions for the organization• Works with HRIS… Show more Bumble LLC – Austin, Tx (Remote)May 2022 – February 2024Workday Senior HRIS Analyst• Assist and support the day-to-day operation of assigned system(s), including butnot limited to tier 1, 2 and 3 support, data entry, auditing, basic report creation,data analysis, and communications• Monthly and Annual Sox compliance• Assists in administering staffing processes including central creation andmanagement of positions for the organization• Works with HRIS configuration team to identify and prioritize business processimprovements – end to end testing• Modifies reports that support metrics needed for the business and provideanalysis as necessary• Workday (Financial)• Works with internal resources to develop standard operating procedures anddocumentation• Assists Change Enablement in development of training materials and training ofinternal customers on internal processes• Coordinate timely root cause analysis and drive resolution for Workday andrelated functions• Identify and recommend areas to simplify, standardize, and improve Workdayset up• Supports impact analysis and acceptance of system upgrades• Act as the primary contact for all Workday questions, issue resolutions, andpassword resets• SDL• UKG Transition Support, back office consulting• UKG Pro including back office and onboarding processing• Ensure data integrity through audits and continuous improvement with dataentry both within HR entry, manager self-service, and employee self-service• This includes preparing and delivering appropriate training materia Show less

Remote

Baxter (SPECTRAFORCE) – Deerfield, IL (Remote)May 2022 – December 2022Workday Business Analyst/Recruiting Administrator• Support Lead Analyst in managing activities related to integration:• Manage interim job requisition request process (creating requisitions with default valuesand communicating to hiring managers and recruiters)• Support transition of requisitions from Taleo to Workday, as needed• Audit new requisitions in Workday and closing requisitions in Taleo… Show more Baxter (SPECTRAFORCE) – Deerfield, IL (Remote)May 2022 – December 2022Workday Business Analyst/Recruiting Administrator• Support Lead Analyst in managing activities related to integration:• Manage interim job requisition request process (creating requisitions with default valuesand communicating to hiring managers and recruiters)• Support transition of requisitions from Taleo to Workday, as needed• Audit new requisitions in Workday and closing requisitions in Taleo to ensure compliance• Develop and execute functional testing scenarios for change requests, systemenhancements and releases• Saas• Develop and maintain process documentation, training content, and help guides• Maintain testing and change management documentation to satisfy company’s internaland external audit controls• Complete user audits and summarize findings for remediation• Participate in Workday major release review and testing by identifyingimpact/enhancement opportunities associated with new release features/functionality• Provide Tier 1 & Tier 2 user support to global Workday Recruiting users; troubleshoot userissues, track and an Show less

Remote

Execu-Search (Bumble Contract) – Austine, Tx (Remote)December 2021 – May 2022Workday HRIS Analyst• Assists with the day-to-day operation of assigned system(s), including but not limited to tier 1,data entry, auditing, basic report creation, data analysis, and communications• Assists in administering staffing processes including central creation and management ofpositions for the organization• Part of HRIS configuration team to identify and prioritize business process… Show more Execu-Search (Bumble Contract) – Austine, Tx (Remote)December 2021 – May 2022Workday HRIS Analyst• Assists with the day-to-day operation of assigned system(s), including but not limited to tier 1,data entry, auditing, basic report creation, data analysis, and communications• Assists in administering staffing processes including central creation and management ofpositions for the organization• Part of HRIS configuration team to identify and prioritize business process improvements• Modifies reports that support metrics needed for the business and provide analysis asnecessary• Works with internal resources to develop standard operating procedures and documentation• Assists Change Enablement in development of training materials and training of internalcustomers on internal processes• Coordinate timely root cause analysis and drive resolution for Workday and related functions• Identify and recommend areas to simplify, standardize, and improve Workday set up• Supports impact analysis and acceptance of system upgrades• Act as the primary contact for all Workday questions, issue resolutions, and password resets• Ensure data integrity through audits and continuous improvement with data entry both withinHR entry, manager self-service, and employee self-service• This includes preparing and delivering appropriate training material• UKG Transition Support, back office consulting• UKG Pro including back office and onboarding processing Show less

• I support and maintenance all Global HCM Systems and related business data and processes. Supporting and implementing solutions to drive effective business decisions.• I assist implementation of vendor and IT in ongoing support and maintenance of Global HCM data interfaces/systems integration.• I manage relationships with HR& stakeholders to proactively identify and address issues and provide timely support.• I partner with global IT contacts for system or project-based… Show more • I support and maintenance all Global HCM Systems and related business data and processes. Supporting and implementing solutions to drive effective business decisions.• I assist implementation of vendor and IT in ongoing support and maintenance of Global HCM data interfaces/systems integration.• I manage relationships with HR& stakeholders to proactively identify and address issues and provide timely support.• I partner with global IT contacts for system or project-based development and enhancement requests.• I adhere to established processes for the maintenance, data integrity and security of HR-related information for employee and non-employee workers including organizational structure management.• I create and manage requirements, design, configuration, testing, and support activities for HCM systems.• I support comprehensive analysis of all Master Data maintained in HCM systems along with all other upstream and downstream business systems, including, but not limited to those supporting sales, IT infrastructure, R&D, Finance, and Payroll.• Configured and developed the outbound payroll integrations for US, Canada and UK Payroll.• Execute testing efforts for changes impacting HCM system. (End-to-End Testing)• I assist with requisition management• I assist with security role assignments• Part of the conversion and merger team for Takeda/Shire Workday Data.• Create Job Profiles, Locations, Supervisory Organizations, etc… Show less

● Responsible for the day-to-day support from an input/procedure standpoint which includes reporting to management regarding any issue or concerns, working on Workday special projects representing the HR Service Center functions, any issues or upgrades/technical environment changes and documenting workflow/new procedures. ● Manage HCM Workday HCM System configuration and security● Lead design and process development. ● Ensure accurate and timely processing of employee information… Show more ● Responsible for the day-to-day support from an input/procedure standpoint which includes reporting to management regarding any issue or concerns, working on Workday special projects representing the HR Service Center functions, any issues or upgrades/technical environment changes and documenting workflow/new procedures. ● Manage HCM Workday HCM System configuration and security● Lead design and process development. ● Ensure accurate and timely processing of employee information reporting, Workday HRIS Analyst management of the reporting, security and compliance, mass data transactions (EIB).● Provide coverage for the day-today support as the HR Administrator/HRIS Analyst.● Responsible for the testing and impact analysis of all changes to HR systems including technical environment improvements, special programming and upgrades● Conduct audits to ensure data integrity of employee pay and benefit information. Communicate issues trends and process changes to the Service Center Manager.● Provide and maintain a strong working knowledge of the HR Service Center systems (Workday/ADP/PMP) in order to effectively utilize its capabilities in the area of employee pay and benefits. ● Ensure that all standard reports are updated and distributed accurately and in a timely manner. As the HRIS Analyst assist in creating and generating ad hoc reports for HR and business lines. Show less

Abbott Park, Il

• Manage a team that shall:Receive and respond to service inquiries and requests with timely, accurate, and professional responses while managing multiple contact channels and continually prioritizing among static (email, correspondence, outbound calls) and dynamic inbound calls/workflows around Workday• Coordinate with other myHRTeam Call Center staff and supervisors to ensure optimal daily coverage of communication channels with available staff resources• Work with a sense of… Show more • Manage a team that shall:Receive and respond to service inquiries and requests with timely, accurate, and professional responses while managing multiple contact channels and continually prioritizing among static (email, correspondence, outbound calls) and dynamic inbound calls/workflows around Workday• Coordinate with other myHRTeam Call Center staff and supervisors to ensure optimal daily coverage of communication channels with available staff resources• Work with a sense of urgency appropriate for conditions• Meet or exceeds standards for both schedule adherence and reliability• Embrace the remote and desk-side observation process which includes extensive coaching and feedback interactions• Identify at-risk/in distress customer relationships and initiate corrective action by utilizing available tools and resources and timely escalation, but especially through attentiveness to human need • Identify and capture customer feedback including compliments, complaints, and opportunities for improvement as well as Identify "Roadblocks" to quality customer service in MyHR Service Center processes or Abbott-wide practices or policies, and recommend improvements as input to the continuous improvement cycle• Create customer value by identifying linkages between specific customer requests and inquiries and available Abbott benefits, resources, and services by cross-informing to both spoken and unspoken needs• Provide comprehensive customer service, service recovery and cross-information skills to Abbott• Workday EIB processing/Mass Transactional support specialist for Hires, Compensation, Merit, Personal Data, and all associated EIBs. • Create and proctor training for new associates Show less

Rolling Meadows

Responsible for the overall delivery and execution of Ceannate Corp.’s entire learning curricula for all new hires and existing staff members. Curricula includes U. S. Department of Education, Sallie Mae, Education Credit Management Corporation, and United Student Aid Fund. I develop and implement company-wide and division specific training along with continuing education programs which must be aligned with the organization’s strategic business goal. Maintain strong business relationships with… Show more Responsible for the overall delivery and execution of Ceannate Corp.’s entire learning curricula for all new hires and existing staff members. Curricula includes U. S. Department of Education, Sallie Mae, Education Credit Management Corporation, and United Student Aid Fund. I develop and implement company-wide and division specific training along with continuing education programs which must be aligned with the organization’s strategic business goal. Maintain strong business relationships with key leaders to proactively identify and respond to evolving training needs within the organization. • Produce, deliver, and maintain all associated training programs and collateral to include curriculums, modules, proficiency exams, visual aids, reference guides, training surveys, and other educational materials in a highly adoptable and effective format. • Mentor, coach, and develop training and development staff through training, establishment of objectives, communication of working methods, best practices, and constructive feedback while building morale and motivation. • Manages the recommendation of instructional design approaches and training platforms to include web and multimedia tools. Ensure that all training methodologies and collateral are delivered consistently. Act as an internal consultant to the organization regarding the development and implementation of learning initiatives and solutions Show less

Rolling Meadows

2011-2012 (Rolling Meadows, IL) Responsible for the delivery of learning programs associated with the initial new hire learning curriculum of the U.S. Department of Education. Primary focus is to manage the initial learning curriculum, administer proficiency exams/quizzes, and ensure that all new hire training methodologies adhere to the Department of Education’s Statement of Work. Precise instruction of Administrative Wage Garnishment and Treasury Offset curriculum. Moreover, I facilitate… Show more 2011-2012 (Rolling Meadows, IL) Responsible for the delivery of learning programs associated with the initial new hire learning curriculum of the U.S. Department of Education. Primary focus is to manage the initial learning curriculum, administer proficiency exams/quizzes, and ensure that all new hire training methodologies adhere to the Department of Education’s Statement of Work. Precise instruction of Administrative Wage Garnishment and Treasury Offset curriculum. Moreover, I facilitate additional learning programs including the “On-the-Job” (OJT) training program and the Certified Auditors Program (CAP). • Ensure that employees adhere to all Federal and State laws including the Privacy Act, FDCPA, FERPA, and FISMA.• Administer all proficiency exams/quizzes as required• Ensure that all learning curriculums and modules are updated • Record all new hire training activities through a Training Scorecard• Evaluate new hires and their progress through oral and written reports• Conduct training workshops as needed ACCOMPLISHMENTS:• Trained over 75 percent of the current default resolution specialist Government Services staff• Trained AWG and TOP representatives in accordance with laws and various processes• Ceannate Corporation has obtained 1st place on the CPCS ranking of collection agencies on the Department of ED contract Show less

Rosemont, Il

SPRINT Rosemont, IL ACCOUNT ADMINISTRATOR II Receivables Management Department(11/97-06/08)Responsible for proactive collections of delinquent accounts while maintaining the integrity and patronage of the company and its clientele. Using empowerment to make decisions on collections, service interruptions, disputes, settlements and payment arrangements according to the best interest of the business. Identify and address customer service issues. Attend to inbound /outbound calling of… Show more SPRINT Rosemont, IL ACCOUNT ADMINISTRATOR II Receivables Management Department(11/97-06/08)Responsible for proactive collections of delinquent accounts while maintaining the integrity and patronage of the company and its clientele. Using empowerment to make decisions on collections, service interruptions, disputes, settlements and payment arrangements according to the best interest of the business. Identify and address customer service issues. Attend to inbound /outbound calling of customers by use of an automated dialing systemAccomplishments:• Promoted from level 037 to 038 which meant increase in salary and title change, • Assists in the development and implementation a series of incentives programs.• Personally orchestrated special events for center that sponsored employee/management relations and entertainment.• Achieves an average of a 1 or 2 rating that equals collecting $600+ per hour.• Member of many special project teams that works on determining measurements on calls per hour, customer contact, and minimizing bad debt. Show less

Chicago, Il (John Hancock Branch)

FIRST NATIONAL BANK OF CHICAGO PERSONAL BANKER (12/95-11/97) Chicago, IL Responsible for establishing and maintaining customer relationships. Opened new accounts such as checking, savings, CD’s, IRA, trust, and other retail banking accounts. Responsible for loan and credit applications. Responsible for training and testing of branch staff and management on Federal Regulations of Banking. Managed and maintained the records of all employees for Federal Inspections on a… Show more FIRST NATIONAL BANK OF CHICAGO PERSONAL BANKER (12/95-11/97) Chicago, IL Responsible for establishing and maintaining customer relationships. Opened new accounts such as checking, savings, CD’s, IRA, trust, and other retail banking accounts. Responsible for loan and credit applications. Responsible for training and testing of branch staff and management on Federal Regulations of Banking. Managed and maintained the records of all employees for Federal Inspections on a yearly basis as well as any surprise inspections by the corporate offices, IRS, and other federal agencies. All inspections were passed successfully Show less

Music Teacher Education

Private Investigation And Security For Illinois, Missouri, And Tennessee Certification, Private Investigator And Private Security

States of Il, Ar, Tn Private Investigation License

Computer And Information Sciences And Support Services

Education record

Education record