Consultant
CurrentSupport to configure, build, set up all features and functions for software implementations, translating business requirements into system requirements, specifically Consolidation and Account Reconciliation solutionsContribute to develop trusted client relationships vital to the success of the project and/or account, maintaining an understanding of client business goals and challenges and acting as client advocate with internal teams to ensure client needs are understood and metActively track project budget and remaining time to keep project on an acceptable timeline and communicate pitfalls with internal team and the client’s team; leading to change requests, additional expert support, or changing project plansSupport to manage client communication strategy with internal teams for assigned managed services accounts; proactively keeping clients informed on product updates and company initiativesCreate 36 reports based off 9 variations, 1 being an original design, for sister company Wolters Kluwer Health; reports are used at a high level for forecasting business unit dataWork with C-Suite and high-level executives to achieve project goalsEdit both SQL scripts and VBA scripts to fit the needs of an individual reportWrite ETLs within Tagetik software for specific needs of client dataManage software version, database environments, and users’ licenses on 4 projects, using system functions and simple SQL scriptsSubmit JIRA tickets on client behalf and/or research previously submitted issues to seek possible solution