Ran Wang Email & Phone Number

London, England, United Kingdom

• Managing and overseeing all operations, marketing and sales team in Greece, United Kingdom (London), China and Vietnam.• Constantly reviewing, improving and working with key stakeholders on the company’s present and future strategies by developing and delivering strategic business objectives.• Implementing and refining our global operational procedures to support international business expansion in areas such as: office setup, team structuring, recruitment, employee training, material producing, product distribution and business development.• Maintaining a strong and healthy relationship with existing business partners by regular meetings, rebuilding cooperation with former partners by providing effective after-sales solution, resulting in a 20% increase in partnerships and collaborations.• Monitoring and analysing the market’s performance by conducting quantitive and qualitative analysis of data collected from public reports and informal reports from agents and providing in-depth feedback to executive leadership, to identify opportunities for the best sales results by creating a range of targeted strategies and suitable projects. • Ensuring all regulatory compliances are met by liaising with third-party lawyers, accountants and tax advisors.• Controlling and managing expenditure within agreed business development budgets.• Recruiting and training employees to ensure that the team structure and capability meets current and future needs to facilitate expected business growth.• Collaborating with external technology company to implement new CRM systems and tools to support business operations.• Awarded the 2022 “Most Accomplished Employee of the Year”.

London, United Kingdom

• Managed operations team of up to five, and oversaw the international operations in China and Greece. • Worked closely with the legal, civil engineering, accounting, marketing, sales teams ensuring smooth business operations from new project launching to its completion.• Built and maintained a strong relationship with business partners, along with distributing new products to establish a higher level of cooperation.• Worked with third-party lawyer and tax advisor to design investment products, such as resort operating program.• Interacted with key stakeholders to identify and implement process improvements of selling, leasing and management of projects that increased efficiency by 75% within the first year.• Developed and implemented several success customer satisfaction strategies that retained customer satisfaction level at 90% and increased customer retention by 10%. • Monitored multiple accounts for property payment transactions, agents commission payment and employees’ salary arrangement.• Organised and led the weekly global team meeting, and reported directly to the CEO. • Represented the company on multiple career fairs in Universities; Liaised with recruitment agencies, interviewed and selected talents for the operations teams in London and China; Conducted performance reviews of team members on annual basis.• Developed operations referencing manual and training materials which increased the speed of query resolution by 30% and reduced the time taken on employee training by 50%. • Awarded the 2019 “Best Manager of the Year” from Euroterra Capital.

London, England, United Kingdom

• Assisted operations manager to handle the daily operations through the whole Greek property purchasing cycle from property reservation to the delivery and residence card application.• Supported the sales team to resolve sales related concerns through cross-department communication.• Liaised with the Greece/London team to arrange and escort overseas buyer’s property inspections, to ensure seamless client’s experience. • Assisted with preparation of cooperation contracts for business partners. • Maintained and updated internal CRM database.• Liaised with the accounting department to process invoice payments to business partners, and ensured accurate financial records were maintained. • Reports creation, including monthly sales transaction reports, monthly salesperson KPI reports and property viewing reports. • Managed all administration work such as: document translation, coordinating internal and external meeting and cahier.

Reading, United Kingdom

• Processed orders from retail partners on daily basis on internal ERP system.• Undertook the mission of the weekly back order report, and liaised with warehouse to process the order. • Worked closely with retail account manager on preparation of training material to retail partners.• Assisted administration manager to maintain office supplies. • Assisted accounting department to process employee’s reimbursement.

Master Of Science - Msc, Economics, Distinction

Master Of Science (M.Sc.), Real Estate Finance

Bachelor'S Degree, Computer Science