As a seasoned Customer/Sales Support and Marketing Specialist at MTN Nigeria, I have consistently driven significant customer and revenue growth. With over 6 years of experience in developing and executing strategic sales plans, I have a proven track record of exceeding targets, optimizing efficiency, and fostering long-term client relationships.My Key Achievements are hinged on: •Identified and targeted potential enterprise customers, skillfully building strong relationships and securing new business opportunities, resulting in an impressive 30% expansion of the company's customer base. •Developed and implemented highly effective sales strategies, and contract negotiations, resulting in an outstanding 30% success rate in securing profitable deals and establishing long-term partnerships with enterprise clients. • Collaborated seamlessly with cross-functional teams, including marketing, product management, and customer service, achieving an impressive 25% improvement in the seamless delivery of products and services to enterprise customers. •Conducted impactful sales presentations, demonstrations, and product training to enterprise customers, effectively showcasing the value proposition and benefits of the company's products and services, resulting in an impressive 20% increase in customer engagement and a significant 15% improvement in conversion rates. •Provided valuable feedback and insights to the product development team based on customer requirements and market demands, contributing to an exceptional 25% improvement in existing products and the successful development of 4 new solutions.• Monitored and managed customer satisfaction, promptly addressing any issues or concerns, resulting in an impressive 20% increase in positive customer experiences and the establishment of 15 long-term partnerships. My expertise lies in:•Strategic Sales Planning.•Customer Acquisition and Retention.•Business Solutions Development.•Long-term Client Relationship Management.I am passionate about leveraging my skills and experience to drive business success and build strong, lasting relationships. My focus on customer acquisition and satisfaction has consistently resulted in high client retention rates and significant business growth.If you’re looking for someone who can drive growth and create lasting value, let’s connect and explore how we can achieve remarkable success together.Feel free to reach out to me at ranaldgroup@gmail.com or connect with me here on LinkedIn. Make great things happen!