● Develop and implement HR strategies and initiatives aligned with the overall business strategy● Bridge management and employee relations by addressing demands, grievances or other issues● Manage the recruitment and selection process● Develop and monitor overall HR strategies, systems, tactics and procedures across the organization● Nurture a positive working environment● manage a performance appraisal system that drives high performance ● Maintain pay plan and benefits program● Report to management and provide decision support through HR metrics ● Ensure legal compliance throughout human resource management

● Update current and design new recruiting procedures (e.g. job application and on boarding processes)● Supervise the recruiting team and manage the talent acquisition process.● Keep track of recruiting metrics (e.g. time-to-hire and cost-per-hire)● Implement new sourcing methods (e.g. social recruiting ,etc)● Research and choose job advertising options● Advise hiring managers on interviewing techniques● Recommend ways to improve our employer brand● Coordinate with Project Director to forecast future hiring needs● Build the company’s professional network through relationships with HR professionals, colleges and other partners

● Discussing needs and qualifications with employers.● Recruiting and interviewing candidates, checking references and performing background checks.● Organizing and running orientation sessions.● Preparing and executing payroll, reviewing compensation and benefits packages.● Assisting with training programs.● Processing paperwork and maintaining databases● Participate in performance evaluation processes.● Composure and confidentiality required to handle disciplinary and grievance issues.● Compliance with all policies and legal requirements.

● Support the recruitment team in preparing internal and external job advertisements, job specifications and other materials in accordance with the company's recruitment standards.● Screening resumes and applications, conducting initial screening interviews, both on phone and face to face , making hiring recommendations based upon the eligibility criteria provided.● Maintain a hot pool of key talents in the databases for future requirements of the company.● Represent the company at different job fairs and other recruitment activities.

Role Purpose: Responsible for the day to day management of the logistics function, ensuring cost effectiveness and timely management of the shipment.

● Offer superior quality of Service to Vodafone Egypt High Customers, through handling inbound and outbound contacts in order to exceed their expectations and to assure their satisfaction.● Providing High customers with a great experience through a proactive, customized, personalized relationship mainly via phone contact. To manage their assigned/ dedicated accounts, addressing their issues proactively, maintaining/ increasing revenue

● Job Role: International customer support for international travel agency, (Dedicated to Customer: Expedia.ca) ● Role Purpose: ● Handle incoming calls, fulfilling requests and requirements while working to company requirements and performance targets.● Booking hotels, flights, cars and activities. ● Give as many alternatives as possible with flights while researching availability. ● Up selling with car hire, airport parking, overnight hotels stay, insurance etc... . ● Dealing with member queries and making amendments to bookings as necessary