o Responsible to manage IT Operations for APAC region - Lead and scale regional IT operations in-line to strategic direction.o Provide IT infrastructure and operations support to business, enabling the execution of business objectives, aligned with local and global objectives.o Provide leadership and oversight to the IT operations, managed cloud services, network, service desk. o Partner in building a Global strategy for growth and scalability with the office of CIO. Develop short- and long-term IT plans for IT operations, capital, and operating budgets and staffing. o Responsible for IT Infrastructure & Operations Budget OpEx/CapEx in conjunction with business requirements.o Responsible for Disaster Recovery and Business Continuity. Direct the IT disaster recovery strategy and oversee the enterprise Business Continuity Plan in line with Global practice.o Lead IT Infrastructure/ Operations transformation and its optimisation.o Develop and improve current standards and policies, ensure it to compliant with company global policies.o Plan, implement and support new office openings as we continue to grow.o Cultivate a culture of continuous improvement and teamwork, commitment to exceptional customer service, and rapid response to critical business needs.o Hire, develop, and lead an inclusive, engaged, and high performing team that partners with leaders across the organization to drive data-driven decision-making and accountability.

o Expertise in Implementing Organization Strategy in the environments of IAAS/PAAS/SAAS. Adaptive to Cloud Strategies based on AWS and Azure.o Proficient to Assess, Design and Implement solution architecture to facilitate business needs. Work with wider cloud service team and product owners to refine cloud services product roadmap, ensuring capabilities for continuous service improvement.o Excellent exposure on Provisioning Systems, Automated Build Platforms.o Ability to work with DevOps team and rapidly evolving digital environment.o Look for infrastructure projects opportunities for transformation, integration/Cloud migration, Capacity optimization and convert such opportunities to business for additional revenue.o Primarily focused to generate downstream business based off the accounts, in addition to solution deals.o Assess, Design and Implement solution architecture around On-prem and Cloud technologies for consolidation/virtualization/green field setups in hybrid environment.o Owning end-end ownership to shape the deals, including valuation of requirements and understand the existing constraints.o Propose a Solution design and manage technical queries of client for solution acceptance.o Draft solution document comprising the scope, project schedule, deliverable, Resource/effort estimation and present it to client.o Assist Client/ Stakeholders in researching new or emerging technologies in line to Cloud Data computing fundamentals and technology (Public/Private/Hybrid Environment)o Work with Sales, wider cloud service team and product owners to refine cloud services product roadmap, ensuring capabilities for continuous service improvement for accounts.

o Designed, developed and implemented solution architecture to facilitate new requirements for the data centre.o Delivered and implemented project as per schedule deadlines and extended post-implementation and maintenance support to technical support team and clients.o Managed and lead ~200 member’s technical team to drive infrastructure service support for high-end servers, storage, network, databases and security devices. Performed health audit and performance tuning and/or data center services.o Develop strategic plan for data center operations and capacity expansion for heterogeneous environment.o Setup and maintained large, redundant and secured high-end network as well as perimeter security of datacenter, comprising world-class technology, governed from renowned manufacturers.o Prepared and setup Disaster Recovery plan for mission critical services, ensuring data integrity and uptime.o Identify risks in line to Datacenter Operations and ensure its closer as per mitigation plan.o Communicating complex technical concepts to Stakeholders. Ensure consistent reporting to stakeholders based on agreed metrics and regular review.o Develop and review budgets for and from IT department division to ensure they comply with stated goals, guidelines and objectives. o Leading & implementing SOX, ISO 27001 controls and handled internal/external audits. Focus on implementing department policies and procedures in-line to Information Security policy.o Data center services transformation from old data center to new datacenter ensuring seamless expansion without any impact to existing services.o Collaborate and delegate work with team members to improve performance and to promote individual growth.

o Managed and led IT Operations for large datacenter and its associated remote locations as per scheduled deadlines and extending post-implementation and maintenance support to clients.o Managed team of ~80 members to drive deployment of several projects and to maintain IT infrastructure ensuring maximum operational efficiency. Collaborate and delegate work with team members to improve performance and to promote individual growth.o Developed and review budgets for and from IT department division to ensure they comply with stated goals, guidelines and objectives. Create and review Division /Team-members goals in-line to company growth.o Develop strategic plan for datacenter operations and capacity expansion. Oversees network and database administration for the Organization. o Evaluate the current state of capacity utilization and achieve datacenter efficiency across high-volume physical, virtual, and cloud environments.o Plan, design and configure LAN/WAN as per organizational requirements. Installed and administered multi-homed ISP connections/MPLS /QoS with load-sharing using Cisco Firewall/Checkpoint/Websence.o Implemented port based VLAN for 1000+ nodes on Cisco 4507R/4503/3560 switches and setup redundancy between core devices using routing protocols. Installed site-to-site Virtual Private Network (VPN) solution.o Maintained network infrastructure to support 150 servers in a 24x7x365 production environment.o Managed HP EVA-6000/4000 and EMC CX4-120 SAN with 150TB disk space and data backup administration.o Focus on implementing department policies and procedures in-line to ISMS 27001. Implementing & conducting ISO 27001 GAP ANALYSES and internal audits.

Thomson Digital is among the leading global service providers in India for end-to-end Content Creation, Content Processing and Conversion for Publishers Worldwide. I have worked as Officer IS (Information Systems) and report to Manager (Information Systems). Manage IT Operations for Head office located in Noida and design IT infrastructure for new up-coming offices in India and Mauritius location. Manage team of ~15 members to maintain IT infrastructure service support for servers, storage, network, databases, security and data center services.