Work closely with the communication field officers and audio visual producer, to collect content that’s suitable for social media and website use.Manage the Syria's delegation's social media accounts in close coordination with the media delegate using accepted best practices, develops digital projects, engaging with and delivering content to priority audiences.Create, edit, repurpose and publish a wide variety of engaging content for digital channels, using audio-visual products.Ensure accurate, timely, and effective delivery of digital content, optimized for search and audience engagement, partnering with the Audio-Visual Producer and Digital Officers in regional communication centre and delegation.Conducts evaluations of the success of digital content initiatives after publication and produces social media reports, and always find new ways to improve the reporting and analysis process.Identify and seize reactive opportunities, running and contributing digital input to quick turn-around campaigns, working internally with Public Relation Officers and externally with media counterparts.Provide guidance to the colleagues on setting up and managing their own channels and accepted best practices.-Finally, manage the website content, by creating new pieces and articles, making sure to update the Syria country page regularly.

Content Creation:Travel to field sites across Syria, collaborating with various departments to identify impactful stories.Develop compelling multimedia content (photography, interviews, case studies, videos) showcasing Medair's work for diverse platforms (social media, website, fundraising).Craft engaging articles and social media posts that resonate with target audiences.Fundraising Support:Conceptualize and develop persuasive fundraising materials (gift handles, direct marketing resources, thank-you videos) to drive donor engagement.Collaborative Communication:Partner with the Regional Communications Manager (RCM) to curate resources for global initiatives, campaigns, events, and fundraising efforts.Facilitate cross-collaboration with European affiliate offices on key projects.Empower staff through in-country briefings, equipping them to effectively communicate Medair's mission both internally and externally.Communication Hub:Serve as the central point of contact for all Syria-related communications inquiries.Grant Support:Assist the Programme Funding Manager in crafting compelling proposals and reports for private foundations and institutional donors.

Media Localization: translating TV show episodes for dubbing or subtitles. This included adapting dialogue for time constraints and cultural nuances. the translated content included documentaries, children shows mainly.

Provide guidance and training to new teammates, and make sure they have all the needed information to operate.Make sure to create a safe and secure environment for the team members to come to me with any issue or problem they have and want help with.Coordinate with the chief of operation in Dubai to divide the tasks and follow up with the team, to ensure the work is running smoothly.Sell different types of visas to customers (UAE visa/UK waiver/India visa) and follow up until the case is closed.Promote and book flight tickets on Syrian Airlines and Cham wings only.Monitor the company’s Facebook comments/Messenger, and WhatsApp numbers to assign the tasks and solve any occurring issues.

Content Creation:Wrote news reports for online publication.Generated engaging social media content for Facebook and Twitter.Editing & Proofreading:Proofread news reports for accuracy, grammar, and clarity.News Monitoring:Monitored mainstream media for breaking news stories.Audio Production Support:Assisted editors and reporters with their English voice-over recordings.