- Assessing the current state of the company by working with the top management.- Understanding how the company currently operates by monitoring the different departments over a period of time.- Analyzing the business vision with the top management to understand what the company wants to achieve and become in the future.- Monitoring the productivity of the departments to evaluate their performance.- Identifying organizational problems in current business practices and providing… Show more - Assessing the current state of the company by working with the top management.- Understanding how the company currently operates by monitoring the different departments over a period of time.- Analyzing the business vision with the top management to understand what the company wants to achieve and become in the future.- Monitoring the productivity of the departments to evaluate their performance.- Identifying organizational problems in current business practices and providing solutions for them.- Developing business process workflows for the company by working closely with the different departments and liaising with the top management.- Improving current business process workflows to reach a higher level of efficiency and productivity that meet company goals.- Supporting employees during change process by providing them constant explanation on why, how and when changes will take place.- Organizing trainings for the employees if needed to implement new business processes.- Reviewing implementation of new business processes on a regular basis with the different departments and providing adjustments when needed.- Writing detailed reports about the implementation of the new business processes and reporting the results to the top management.- Researching new business opportunities and advising top management on how to best use research findings. Show less

Trade support department – Matching and Settlement of EQ & FI (Middle Office)- Matching the concluded trades between the external broker confirmations and internal orders, which have been validated by the Dealing Desk by using our financial platform.- Chasing the counterparties for missing broker confirmations in order to meet the trade confirmation deadlines.- Performing new trade checks regularly on our platform and making sure that discrepancies are checked and amended in a… Show more Trade support department – Matching and Settlement of EQ & FI (Middle Office)- Matching the concluded trades between the external broker confirmations and internal orders, which have been validated by the Dealing Desk by using our financial platform.- Chasing the counterparties for missing broker confirmations in order to meet the trade confirmation deadlines.- Performing new trade checks regularly on our platform and making sure that discrepancies are checked and amended in a timely manner before the end of day check. - Liaising with our front office and external counterparties in case of discrepancies or settlement issues in order to understand where the mistake was made and amend it accordingly.- Supporting the Trading Desk by investigating and resolving issues and enquiries related to trade bookings and processing.- Sending settlement instructions to our custodians by using the appropriate systems, like SWIFT and Citibanking in order to have a correct and timely settlement. - Prioritizing trades that need to be confirmed first as the Asian market closed first in our time zone and thus had to be dealt with at first.- Supporting the team leader in writing workflow processes for the department. Show less

- Assisted in the implementation of a new business process modeling- Designed the business process flows of all departments- Verified whether the relationships provided between the different departments and activities were suitable- Helped in improving the online internal documentation of work flows

- Handled the incoming contracts and updated the client database

- In charge of the billing and updating the client database- Provided administrative support to the department