Randal Bennett Email and Phone Number

Consulting and contributing to proposals.

• Designed detailed for 30-day phase-in plan for eight business proposals covering deliverables, staffing, risk and service management, and performance reporting by analyzing requirements, workloads, and resources, providing comprehensive view of future actions necessary for successful transition of responsibility. • Identified 25 major documents cited in RFPs not listed on the contract List of Deliverables by comparing details of RFP text to List of Deliverables and added them to the project plan, providing full compliance with requirements.

Optimized web sites for search engines that resulted in immediate and continuing improvement in placement within results. Developed proof of concept application for geographic tracking, moving from notional outline to demonstration in 17 hours. Designed notional database for Arizona State Board of Dental Examiners. Provided IT support including office networking, equipment maintenance, backup and restoration, and upgrade, web site design and maintenance. Designed and implemented office automation solutions to support commercial distribution of product. Analyzed data, identified information sources. Streamlined code, modified forms to meet graphic user interface (GUI) standards. Restricted user input to enforce business rules without extensive training of temporary employees. Interfaced with employees at all levels to identify and correct specific discrepancies. Prepared and submitted analytical report of the application with recommendations for improvements.

• Strode into vacated position interfacing between five internal teams, four partner companies, the prime contractor, and the customer. Restored teams’ focus on schedule and tasks by instituting daily roundup meetings using Scrum format, optimizing time management and emphasizing teamwork.• Deftly integrated team efforts with prime vendor and other partners by consulting across team boundaries for markedly improved communication and productivity. • Spearheaded cybersecurity efforts across vendor and customer fronts by fostering collaboration, facilitating automations, scheduling Opposition Team assessment/testing to ensure approval of Authority to Use for the cloud-based solution, enabling full connection to the customer’s network.• Provided clear understanding of schedule drivers and necessary schedule extension by communicating effectively with prime contractor and customer and obtained concurrence for the schedule change.• Demonstrated model flexibility developing multiple Bills of Materials and payment schedules in response to swiftly fluctuating price points and contract funding strategies, enabling the prime to deliver rapid-fire estimates on short notice with pinpoint accuracy.

• Documented and instituted all ITIL Service Management (ITSM) processes (e.g., incident, problem, and change management) by designing, verifying, demonstrating, and providing remedial training. Earned repeated accolades from all levels of customer management.• Rewrote outdated system Concept of Operations and the derived systems engineering documents (e.g., Functional Requirements Document, System Design Plan) for the system by applying systems engineering knowledge. Customer lead engineer through senior engineering division manager expressed great satisfaction with the detail and accuracy of the new documents.• The prime contractor representative stated the superior efforts above “saved the contract.”

• Communicated project status and explained in business terms to customer and other stakeholders the technical details of a global enterprise computing fabric development and deployment effort, resulting in two unique designs and a smooth handoff to operations teams.• Maintained steady-strain fabric development schedule in the face of rapidly changing requirements and priorities by close coordination with multiple stakeholders and managing team assets.

• Coordinated response to emergent requirement for higher-level cybersecurity certification by encouragement, tracking progress, and supporting group study, resulting in 95% success rate and enabling retention on the contract of 22 IT engineers in nine disparate technical areas working 14 enterprise-scope projects.• Facilitated correction of multiple complex deficiencies threatening shutdown of critical operations by targeting deployed team efforts, adeptly coordinating own and customer teams, maintaining clear communication between senior executives in three major organizations to resolve conflicting perceptions, smooth conflicts, and provide concise daily briefings. • Cleared major discrepancies in a customer's security posture by developing, testing, and leading successful installation of complex patches on 65 of 66 Oracle Application Servers across five time zones in 8 hours by managing the efforts of a team of application and database analysts and engineers. The customer stated they "couldn't have done it without you".• Managed development, implementation, and delivery of a failover-based DR/COOP capability for a database-supported and web-based mission-essential emergency incident management application including detailed build guides to support implementation of the solution in the operational environment.

• Led nine experts in disparate technical fields and skillsets in developing, operating, and maintaining web portals and applications essential to Service Center operations using traditional, hybrid, and Agile development and project management approaches, fully supporting operational requirements with no unscheduled outages.• Oversaw extension of application from U.S. to global scope, concurrently designing extension of other applications, including migrating SharePoint presence to new infrastructure, by eliciting requirements, designing the solution, and implementing it in two other theaters.• Developed integrated hardware and software technical refresh proposal to reduce TCO by approximately $400K over 5 years by analyzing existing and alternative technologies. Customer expressed great appreciation and started planning implementation.

• Coordinated and executed plan to establish Oracle Data Guard high availability solution for Network Service Center portal and dependent applications by coordinating across team boundaries, ensuring continued operation in the event of a database server failure through transparent failover to standby server.• Scripted security posture assessment per customer requirements by researching the standards and writing modular shell scripts, reducing multi-day audit of eight database servers to 6 hours of auditor effort plus the 5 minutes to run the assessment script and print the output.• Developed database application supporting Logistics Office including contracts, hardware inventory updated from the CMDB, software library with license tracking, read-only interface, and canned reports, migrating the application’s database to a production Oracle server, simplifying contracts administration and inventory control, earning accolades from the customer.