General Manager
CurrentI leverage a strong leadership background and process improvement strategies to effectively manage a range of tasks and oversee daily operations in place of an absentee owner. My responsibilities include payroll, HR, hiring and termination, and budgeting, all while leading a rebuilt leadership team, encouraging organizational development, and instilling a culture of selfless service.- Swiftly addressed significant challenges upon hire, notably terminating the previous General Manager for theft, managing OSHA complaints, and restoring team confidence, resulting in a motivated and cohesive workforce and team expansion from 9 to 21 full-time employees.- Employed strategic leadership to lead the company to achieve a revenue increase from $4.7M to an expected $7M and boosted net profit from $1.2K to $600K.- Significantly improved operational efficiency by 270% by revamping warehouse layout, introducing Six Sigma certification, and implementing lean manufacturing principles.- Named project team lead, responsible for spearheading the implementation of a new ERP system and the development of an industry-first website feature.- Led margin adjustments by repricing 10,000 items to align with market value, resulting in improved profitability.- Initiated and executed the modernization of production processes and equipment, doubling capacity.- Secured a $300K contract with a high-end yacht company and architects by investing in targeted marketing, marketing the largest job in company history.- Establishes a clear understanding of stock levels through effective inventory management, notably halting production for 3 days to conduct a comprehensive inventory adjustment. - Transformed a nonexistent budget by collaborating with the accountant to develop and expand the company’s budget