• As City Manager, I have ownership of the Branches P&L. I have continually exceeded plan by more than 2%.• In charge of a multimillion dollar operation which includes logistics and cash processing.• I have 4 Manager direct reports, 2 in logistics and 2 in cash processing, with a total of more than 90 employees including team leads, drivers, messengers and cash processors.• I support the Area Director/Manager in providing the direction necessary to organize the market logistics and aggressively develop a product-driven organization. I encourage good communication throughout all levels of the corporation with each other and our customers, understanding what their needs are and fulfilling them.• I proactively reduce risk exposure and ensure implementation of measures to reduce worker’s compensation injury costs and security losses within the market. I have trained employees on processes and procedures regarding safety and security. I monitor employees insuring that all procedures are being followed regarding safety and security.• I ensure proper recruitment, selection and training, while mentoring, coaching, and developing the first-line supervisory team assigned to the market.• I have established profitable relationships by maintaining good communications and service levels with customers.• I provide direction to Managers for all lines of business primarily focused in the areas of Route and Cash Logistics, Operations, Finance, HR, Safety and Security.• I drive the execution of the business through the Managers and Team Leaders and motivate team members to achieve the best results and to drive continuous process improvement.

Responsible for all operations of the Warehouse and Distribution Center during my assigned shift.Staff management, scheduling, cycle counting inventory, picking and pulling order accuracy, holding forklift and accuracy meetings, training for myself and employees, Hiring and disciplinary actions, customer service, employee relations, etc...

Looking to help another Business become/remain successful.

• Assisted in the designing and engineering of the products being produced.• Assisted in writing the Operations Manual.• Purchased material and hardware for products.• Purchased supplies for shipping products.• Designed boxes for all products.• Scheduled and tracked production of products.• Met with vendors/suppliers to go over production time lines and product specifications.• Managed all customer service issues and resolved them.• Scheduled deliveries and drop offs of shipments through 3rd party shippers.• Negotiated shipping costs with 3rd party shippers.• Unloaded trucks. • Inspected product.• Received product.• Stocked product.• Inventoried product.• Ordered product.• Repaired product.

• Created an in-house warehousing and delivery service.• Helped increase sales, to almost double, in the first year.• Generated sales through on time and professional delivery and in home consultation. • Inspected, delivered, repaired and ordered furniture.• Received merchandise.• Relocated entire store and warehouse to a new location and played an important part in the layout and operations.• Scheduled all deliveries and repairs.• Resolved all customer issues.• Scheduled maintenance on company vehicle.• Ordered supplies.• Performed all custodial work including minor electrical, plumbing and carpentry.

 Managed a warehouse of 8-10 employees. Organized paperwork for deliveries and set-ups. Routed deliveries and repairs. Assigned tasks to all warehouse employees. Oversaw the loading and unloading of trucks. Received and stocked merchandise. Kept a clean and safe environment. Inspected merchandise. Scheduled maintenance on company delivery trucks. Created warehouse operations manual for new hires. Created a positive and productive work environment. Resolved customer service issues.