Maintain and configure F5, Nexus 5k and 7k switches, Network monitoring programs using SNMPc, SolarWinds NCM, NPM, VNQM, Cisco Prime, and IDS/IPS using IBM and McAfee security software. Familiar with Remedy ticketing system and other Cisco routers and switches including familiar with Cisco ASA 5000 series and ISE.

1. Evaluation of new CPE equipment in timely, cost effective approach to proactively support revenue growth or network optimization.2. Provide technical support/third level technical assistance as subject matter expert to Operations (NOC), Field Engineering, Sales, Marketing, Product Management, and sites on voice and Data platforms, including:a. VoIP architectures b. T1A/EIA and BICSI standardsc. Routing protocols as customers required. Local security and survivability on CPEe. Maintenancef. Featuresg. Act as a mentor to less experienced colleaguesh. Get vendors involved to insure delivery of timely solutions for customer problems 3. Manages hardware life-cycle for: a. Cisco and Adtran router and switchesb. Polycom, Cisco, and Linksys endpointsc. Cisco and Adtran wireless endpoints4. Configure, test, and troubleshoot Customer Premise Equipment implementations, including integration with data and IP technologies such as: a. IP and Ethernet routing and switchingb. UNIX/Linux based hardware DHCP and DNS servers5. Analyze and integration of multiple vendor products through lab testing and initial field trials to evaluate technology and its deployment feasibility.6. Create and document regression test plans, building, troubleshooting, and executing test plans to validate voice and data products and platforms in company lab 7. Communicate with Centralized Engineering to ensure complete, accurate understanding of CPE architectures and to identify potential issues.8. Maintain current in-depth knowledge:a. To support software upgrades for equipment vendors (Adtran, Cisco, Linksys and Polycom) b. Engage vendors and other team members as well as those in other technology groups in the timely delivery of solutions while meeting expected milestones.c. Data routed protocols and standards (MPLS, TCP, UDP, STP, IPSec, GRE, DMVPN VPNs , and 802.1 VLANs, ) and routing protocols and standards (RIP, EIGRP, OSPF, BGP, IS-IS)

DUTIES & RESPONSIBILITIES:1. Responsible for workstation and server operating system, Med-Value applications, workstation and server security and backup updates and remote access in a multi site environment.2. Responsible for maintenance of workstations and servers, printers, printer and fax servers and backups at all sites.3. Imaging workstations for quick replacement when required for maximum savings and customer up time4. Responsible for voice networks. 5. Migrated all sites running different versions of Novel servers into a Citrix multi Server Windows environment in a local data center with redundant servers and internet access.

DUTIES & RESPONSIBILITIES:1. Engineer in TM with responsibility in IP connectivity between all Solaris application servers and Sonus equipment.2. Configure primary Cisco 7906 routers with management and operational VLANS to all associated equipment.

DUTIES & RESPONSIBILITIES:1. Coordinate using excellent prioritization of customer maintenance problems and software updates covering network support of workstations, Novel and Windows servers, printers, switches, and routers including virus and security programs.2. Responsible for escalated customer problems as upper level tech support for contract customers.3. Assist the sales representatives with pre and post network sales..

DUTIES & RESPONSIBILITIES:1. Created service based company selling network maintenance contracts to small and medium size companies including support of workstations, Novel and Windows servers, printers, switches, and router maintenance including all hardware and software updates including virus and security programs2. Tech support for the Novell and Microsoft engineers on all Customer Premise Equipment.3. Certified as CNE, MCSE, and CCDA.4. Sold the company to Micro Gallery and became their network service manager.5. Defines solutions that balance network requirements and standards with business needs.6. Act as a mentor to less experienced colleagues.7. Work on the development of policies and procedures.8. Assist the sales representatives with pre and post network sales.