Managing all aspects of soft services to IFM and direct client relationships. I over see accounts with annual billing exceeding $9 million. I oversee all aspects of client relationships including staffing, billing, monthly and quarterly reporting.

Implementation of million dollar operations and maintenance contract for one million combined square foot campusUnderstanding of contract details, requirements and exclusions for operation of campus of buildingsRegular meeting with GSA COR to discuss parameters of contractual obligations and exclusionsWork with GSA COR to fulfil needs and objectives of facilityOutline contractual detailed instructions for outside contractors employed for specific projectsPreparation of Cost/Benefit Purchase Orders and Estimates for capital improvement projectsGather competitive estimates from commercial contractorsReconciling expenses of contractor costs for capital improvementsFinancial reporting of site activities to home officeCompile detailed records of operational activities for campusDaily operation of buildings on facility campusPerformance of regularly scheduled maintenanceManipulate Building Automated System to provide optimal operationsMinimize fuel and electrical consumption preserving LEAD Platinum building statusManage team of maintenance techniciansTimely response to specialty work ordersProblem solve and correct unforeseen facility challenges