Randall Potter Email & Phone Number

Auckland, New Zealand

Roles/Responsibilities: Establishment and management of PMO; supporting governance, processes and templates. Project governance, prioritisation and scheduling. Resource and budget management and benefits realisation reporting. Embedding of PMO into business, including standard frameworks for Project Management and Change Management. Management of multiple programmes of work. PM for large projects across the business (IT/automation/business improvement). Mentoring and… Show more Roles/Responsibilities: Establishment and management of PMO; supporting governance, processes and templates. Project governance, prioritisation and scheduling. Resource and budget management and benefits realisation reporting. Embedding of PMO into business, including standard frameworks for Project Management and Change Management. Management of multiple programmes of work. PM for large projects across the business (IT/automation/business improvement). Mentoring and upskilling business in Project Management skills. Achievements: • Successfully embedded four tiers of governance into business to ensure appropriate control, strategic alignment and velocity for projects. • Successfully coordinated the business response to Covid shutdown periods; both shutdown and restart activities. Included liaising with central government on essential worker status of auto glass business during level 4 period. • As Programme Manager, oversaw wide breadth of customer centric projects. Successfully oversaw development of online booking functionality that was enabled by significant product ID data work across disparate data sources. Seen across global group of companies as an industry leading effort given complexities of NZ market. • Brought in to rescue core operational software for technicians. Led nationwide effort to remediate and then expand functionality. Resulting outcome recognised by Microsoft (Head Office, Seattle) as world leading example of what’s possible with their Power Apps platform. • As PM, successfully delivered strategic, large scale technology projects to the business including; Genesys Cloud Telephony System, HRIS, Marketing Automation and Accounts Receivable D365 modules, revision of CRM GUI and multiple other automation projects. Show less

Vancouver, Canada Area

Customer facing Project and Programme Management responsible for delivering complex technology solutions for large (~50,000 employees) Canadian telecommunications company. Operated within PMP structured PMO. Part of strategically important delivery team supporting company strategy to move away from traditional wired telecommunication systems.Solutions delivered:- Cloud based phone and communication systems- Cloud based call centres- Networks (LAN/WAN) as a service-… Show more Customer facing Project and Programme Management responsible for delivering complex technology solutions for large (~50,000 employees) Canadian telecommunications company. Operated within PMP structured PMO. Part of strategically important delivery team supporting company strategy to move away from traditional wired telecommunication systems.Solutions delivered:- Cloud based phone and communication systems- Cloud based call centres- Networks (LAN/WAN) as a service- Office 365 / Skype for Business / WebexKey Achievements: 100% satisfaction rate (Project Management) from all customers in monthly project health check reports. Part of the Customer Experience Management Programme for large customers and/or strategically important projects. Brought in to salvage critical Proof of Concept project for Canada’s second largest privately held company (45,000+ employees). Successfully resolved project issues and repaired customer faith inproduct resulting in recommendation to adopt across group of companies. Selected to programme manage consortium of companies to develop next generation platform for Canada’s largest 911 call centre provider, Focused on developing first platform of its kind in North America with state-of-art functionality. 4 year programme of work. Worked closely with PMO Manager to help identify business improvement opportunities, refine internal process, Show less

Auckland, New Zealand

Roles and Responsibilities:Project Management including planning, reporting and management of budgets. Data cleansing and migration process. Data quality assessment. Vendor management. System functionality assessment. Prioritisation of system functionality gaps. User Acceptance Testing. Change Management. User training approach and implementation. Site infrastructure assessments. Mobile technology configuration and installation. Business readiness assessment. Project Steering Group member.… Show more Roles and Responsibilities:Project Management including planning, reporting and management of budgets. Data cleansing and migration process. Data quality assessment. Vendor management. System functionality assessment. Prioritisation of system functionality gaps. User Acceptance Testing. Change Management. User training approach and implementation. Site infrastructure assessments. Mobile technology configuration and installation. Business readiness assessment. Project Steering Group member. Achievements:• Successfully implemented industry specific ERP system (ELEMOS) across a New Zealand top 50 company. Agile project managing software development of system by vendor. • Implemented Asset Management System (E1 Capital Asset Management & Engineer To Order Modules ) into business with $500 Million+ asset base and 3rd largest fleet of vehicles in country. • Member of Project Steering Group overseeing largest waste minimisation grant given to date by the New Zealand Government. $3.85 million grant towards $8+ million project establishing nationwide tyre collection and processing network.• On time and to budget business wide rollout of E1 Financial system (financial backend to Elemos system). Show less

Mt Wellington

Achievements:• Developed business requirements for new Asset Management system (E1 Capital Asset Management & Engineer To Order). Procurement of system and leading of high level and detail system designs. • Nationwide rollout of biometric time clock system on time and under budget. • Assisted in development of Business Intelligence Roadmap and subsequent planning and implementation of Data Warehouse upgrade.• Establishment and refinement of business PMO… Show more Achievements:• Developed business requirements for new Asset Management system (E1 Capital Asset Management & Engineer To Order). Procurement of system and leading of high level and detail system designs. • Nationwide rollout of biometric time clock system on time and under budget. • Assisted in development of Business Intelligence Roadmap and subsequent planning and implementation of Data Warehouse upgrade.• Establishment and refinement of business PMO methodologies, processes and documentation including establishment of internal Change Management processes. • Successfully managed multiple integrations of acquired business into company. See link for details. Show less

Auckland, New Zealand

Achievements:• Project Manager for Auckland Council animal shelter network expansion ($2+ million NZ). Identified critical flaws in builds across all three project sites. Developed case that lead to contractor admitting fault and paying for all subsequent remedial work. Given ecologically sensitive nature of one of the sites saved Council negative publicity.• Project Manager for Auckland Council animal adoption website. Success of website… Show more Achievements:• Project Manager for Auckland Council animal shelter network expansion ($2+ million NZ). Identified critical flaws in builds across all three project sites. Developed case that lead to contractor admitting fault and paying for all subsequent remedial work. Given ecologically sensitive nature of one of the sites saved Council negative publicity.• Project Manager for Auckland Council animal adoption website. Success of website lead to significant increase in finding permanent homes of impounded animals, in line with council animal welfare objective. Role:• Management Consultant providing services for Local Government and commercial clients across New Zealand and Australia• Project Manager and Business Analyst Show less

Auckland, New Zealand

Achievements:• Successfully organised the NZIIA 2008 & 2011 NZ elections foreign policy debates. Only debate in the electioneering period devoted to NZ foreign policy. All major political parties involved and covered by national media. • Managed the organisations finances and help ensure organisation was able to operate within its means. • Wrote multiple reviews of institute seminars for NZIIA publication

Roles:• Management of budgets, schedules, crew, locations and equipment • Liaison and organization of politicians/guests/talent • Policy analysis and scenario construction • Current affairs and political analyst• Research• Consent management

• Determining suitable current event topics and arranging interviews with most appropriate individuals within highly compressed timeframes• Conducting research to ensure in-depth and relevant interviews• Carrying out clear, engaging interviews of journalistic integrity with high profile national and international figures• Scripting, editing and producing weekly news review show

Master Of Arts (M.A.), International Relations And Affairs

Education record