Randall Sanchez Email and Phone Number

* Planning and monitoring program execution* Marketing plan* Identifying and addressing problems and risks* Resolving issues and initiating appropriate corrective action* Team Player

* Collect and report performance metrics and key performance indicators and proactively help the program meets quality objectives.* Review the results of the metrics analysis to determine whether additional process audits are needed.* Provide guidance and training to QA team members and coordinate with other department managers* Communicating with Operations and facilities members to solve validation problems and following up with the appropriate channels when mistakes are found.* Establish and communicate program metrics as needed.* Provide leadership and knowledge to staff members and teams as necessary.* Perform all other position-related duties as assigned or requested.* Manage personnel including scheduling work hours, timecards, disciplinary needs, vacation or other time off, and training.

KVO, Scheduling, Account Manager