Randall Saunders Email & Phone Number

Akron, Ohio, United States

Collaborated with a team of Project Managers on high volume Digital Menu Board accounts, accuratelyprojecting inventory demands, responding expeditiously to Customer complaints and equipment issues.- Identified insufficient equipment offering on a National Program and offered solutions to meetthe customer’s need while also increasing revenue- Lead contact on LSI’s largest account with a network of 4,000 Franchisees and sales projected of$175,000,000- Effectively communicated with Field Technicians to troubleshoot and solve customer complaintsto ensure no disruptions in service- Multiple Nominations for Employee of the Quarter

Seville, Ohio

Fairlawn, Oh

In my current role, I direct Digital & Acoustical Division project operations which includes forecasting monthly sales, identifying new product and sales opportunities, and overseeing project planning. My most notable achievements thus far are:➢ Optimizing manufacturing and service lead times by identifying and remedying incorrect and inefficient procedures and processes.➢ Increasing division efficiency by implementing project management software, grew sales by 300% over the course of 4 years.➢ Raising manages project numbers by 20.7% in 2018➢ Growing annual sales by 25-30% for past 3 fiscal years.

Prior to my promotion to Project Coordinator Supervisor, I interfaced directly with customers to ascertain needs and coordinate provision of services. My notable contributions include:➢ Implementing the addition of two new key departments to enhance organizational service capacity.➢ Facilitating ease of product cost information access by developing product cost electronic locations.