Randall Singh Email & Phone Number

Jericho, Ny, Us

Uniondale, New York, United States

Uniondale, New York, United States

Syosset, Ny

• Provides support of project, daily and ad-hoc requests regarding various applicable and business systems• Troubleshoots problems and answers all questions from end user• Ensures all system issues are logged, prioritized and tracked through the resolution stage while escalating critical issues to management• Performs analysis of workflows, data, system details, and other technical or business issues associated with the application. Analyzes new functionality in releases to… Show more • Provides support of project, daily and ad-hoc requests regarding various applicable and business systems• Troubleshoots problems and answers all questions from end user• Ensures all system issues are logged, prioritized and tracked through the resolution stage while escalating critical issues to management• Performs analysis of workflows, data, system details, and other technical or business issues associated with the application. Analyzes new functionality in releases to recommend how it should be used to prioritize and implement requested changes to the system• Solves complex problems and develops solutions to tasks or projects which may be unique, using judgment and initiative• Responsible for taking a minimum of 20-25 calls per day in a fast-paced environment• Responsible for speaking to clients, gathering information on problem, analyzing the information, and formulating a solution to provide a permanent solution• Technical issues involved working with: printers, scanners, routers, switches, firewalls, and barcode scanners• Configure Sonic Wall by creating rules to allow company mobile app to communicate with SQL db in pharmacy• Run basic select and update SQL queries Show less

Queens, New York, United States

• Visual & Sound Engineer• Weekly setup and teardown of musical equipment, including instruments, sound board Behringer X32• EQ instruments and microphones as well as setup for weekly recording

South Ozone Park

South Ozone Park

o Determine and achieve desired sound for musical recordingo Equalize instruments and microphones, mix and edit voices, music, and taped sound effects for live performances using sound mixing boardso Record speech and music for editing and reproduction/duplicationo Synchronize and equalize prerecorded dialogue, music, and sound effects with visual action for video productionso Set up, test, and adjust instruments and mixing board for live sessions/performanceso Troubleshoot… Show more o Determine and achieve desired sound for musical recordingo Equalize instruments and microphones, mix and edit voices, music, and taped sound effects for live performances using sound mixing boardso Record speech and music for editing and reproduction/duplicationo Synchronize and equalize prerecorded dialogue, music, and sound effects with visual action for video productionso Set up, test, and adjust instruments and mixing board for live sessions/performanceso Troubleshoot equipment problems and determine reasonable solution Show less

• Inspect network closet/room of various medical offices across NYC and conduct surveys• Responsible for the installation various pieces of hardware in medical offices’ network closet/room: Cisco Meraki, Bricata IPS, and Bypass Switch• Inform customer of work completed and basic information of the functions of each device installed

Melville, Ny

Responsible for troubleshooting fiber circuits to identify issues, including router failures or reboots, and fiber cutsGather information from customer, telnet into Cisco, Juniper, and MRV switches and routers to review logs and verify connectivityResponsible for creating tickets, investigating, arranging dispatch to customer premise, testing with on-site tech, and verifying restoration of connectivity with customerArrange conference calls with customer, test team, tier 3… Show more Responsible for troubleshooting fiber circuits to identify issues, including router failures or reboots, and fiber cutsGather information from customer, telnet into Cisco, Juniper, and MRV switches and routers to review logs and verify connectivityResponsible for creating tickets, investigating, arranging dispatch to customer premise, testing with on-site tech, and verifying restoration of connectivity with customerArrange conference calls with customer, test team, tier 3 department, and/or dispatchResponsible for troubleshooting customer issues and determining if problem is with company or customer equipmentReview emails sent in by customers, addressing issues ranging from routing issues, circuit issues, loss of connectivity or visibility, alarms, DNS issues, or redirecting customers to appropriate department Show less

Hicksville, Ny

Troubleshooting nodes with field technicianInteract with field technicians and managersMulti-task using various software to ensure connectivity of nodesWork with Cheetah XD network monitoring platform and BMC Remed ticketing platformCreate spreadsheets to be reviewed by management

Hempstead, Ny

Team Oriented: Worked with cross-functional Verizon team.Tech Expertise: Hands-on work with cutting-edge technology in Verizon lab.Security Management: Wireless security administration.Troubleshooting: Design and conduct user research studies (lab-based and usability). Present findings concisely and effectively to critical audiences. Strong analytical, oral and written communication skills.

Master Of Science (Ms), Information Assurance And Security, 4.0

Bachelor Of Science (Bs), Information Systems Security, 3.94

Bachelor Of Science (Bs), Computer Technology/Computer Systems Technology, 3.92

Advanced Regents Diploma, Ccna