Randall Murphy Email & Phone Number

Plymouth, Michigan, Us

In my role as an IT Project Manager at Infotree Global Solutions, I provided contract support to USPS Technical Management Office in Raleigh, North Carolina. I was responsible for applying project management rigor to infrastructure projects, preparing project plans, scheduling meetings, and tracking tasks to ensure project success. I successfully managed 120 project requests over 12 months with an 86% closure rate, demonstrating my ability to effectively coordinate and manage multiple projects simultaneously.

Houston, Texas, Us

Coordinating Security projects such as audits, software and hardware tool implementation, and improving the security posture of symplr and the customer data that we protect. As a hands-on PM, I provide feedback to teams on how to increase efficiency and assist in making sure that all project risks are identified with mitigation plans. Tracking project status, alerting management to any roadblocks or critical schedule changes.

Cambridge, Ma, Us

Durham, Nc, Us

Coordinate tasks and activities for Information Security, AD, Access Management, and Network to centralize reporting and communication plan.- Collaborate with key stakeholders to help document and track project status

Hanover, Md, Us

- Supported USPS as lead PM for the LAN/WLAN hardware lifecycle program as well as managing multiple short-term projects to mitigate identified risks in the WLAN environment. - Presented business case analysis that changed direction on site surveys that resulted in a cost avoidance of average $4000 per site.- Provided analysis of equipment usage that resulted in a savings of average of $100K per site with more efficient use and less risk of service loss of equipment.- Documented and streamlined the site design and review process for gated project tracking. - Coordinated 4 vendors, 12 engineers, 3 SMEs and site contacts for over 100 Postal distribution centers.- Tracked vendor installation of wireless access points, POE+ switches, and wireless controllers at 70+ USPS locations.- Implemented a mitigation plan for a security and operational risk created involving SHA version mismatch with 3 sprints of 15 days sequentially.- Acted as primary WLAN representative for 5 new construction sites requiring collaboration with business and technical units to provide interim and permanent WLAN solutions.- Managed roles and status with 4 vendors across 120 projects.- Created list of project sites based on age and quantity of equipment, priority of site operations, record of trouble tickets, and security risk matrix for refresh priority for the year.- Maintained the list of software license for the primary design tool of our engineers – liaising with the Company Account Rep to verify and adjust our license assignments on record.

Grapevine, Texas, Us

Identify clients requirements and goals. Then I help them build a health coverage plan that meets the needs and aligns with the strategic goals of the client while remaining in their budget.

Raleigh, North Carolina, Us

I consulted with management and customers regarding product feasibility and viability of network infrastructure plans and designs, reviewing technological advances and product supportability. Reviewed IT purchase requests and budget forecasts. Verified and tracked project schedules and deliverables. • Developed business cases for Office365 migration to save an average of $250,000 per year over a 5 year analysis and provided 6 additional capabilities that were being planned.• Prepared business case for redesigning network architecture to update physical routes and reduce overall lifecycle costs of the network by $2M over the 5 year analysis.• Coordinated requirements gathering and design meeting with 3 lead vendors and 4 sub-vendors to ensure the network redesign plans provided for the needs of a statewide case management system.• Reviewed requirements and designs for SD-WAN, dual circuit with disparate paths from ISP to MDF for 120 sites in 100 counties across NC.• Acted as liaison between network engineers, development team, management, and vendors for security, network design, VoIP, SD-WAN, Firewall configurations, etc. for infrastructure design.• Reviewed and verified network circuit orders supporting links to over 220 sites in 100 counties consisting of 10GB, 5GB, 1GB, 500MB, 200MB, 100MB, 50MB, and 10 MB speeds.• Prepared implementation plan for converting backup cold site to redundant active/active site for 60% of services, and warm fail-over for the remaining 40%.

Reston, Virginia, Us

Define, Implement, and Improve CPIC processes for DoD client. Reviewing IT investment and expenditure processes. Collaborating with customer base to verify and validate EA activities and business goals supported by current investments.

Quantico, Virginia, Us

As a government civilian, I have represented the Marine Corps Acquisition IT Portfolio, collaborating with the Department of the Navy and Secretary of Defense regarding IT investments, CPIC, and Portfolio Management processes. I have participated in reviewing and modifying enterprise business processes and policies. • Presented annual budget and capability reviews to the IT Steering Group, receiving consistently high ranks on the prioritization results.• In my first 2 months, defended system budget to the Marine Corps funding committee to reverse a decision to decrease funding.• Provided details and figures to Defense Investment Review Board to reverse a recommendation to replace current e-procurement system for the Marine Corps, resulting in a request for some Navy commands to utilize the Marine Corps system.

Comprehensive IT Portfolio oversight from System and Application Portfolio Management to trying to identify trends for cost savings and efficiencies in the portfolio. Combined with applying CPIC principles to investment recommendations for the CIO Marine Corps.As a government civilian, I have represented the Marine Corps Chief Information Officer, collaborating with the Department of the Navy and Secretary of Defense regarding IT investments, CPIC, and Portfolio Management processes. I have participated in reviewing and modifying enterprise business processes and policies. • Created standardized risk and performance-based prioritization process for IT investment review as required by law of the CIO for a federal organization.• Facilitated Capital Planning Investment Control processes for 13 Functional Area Managers representing all IT in the Marine Corps.

Washington, Dc, Us

Planned, managed, and supervised execution of communication daily operations and projects affecting multiple organizations located on the military base and deployed units that connected back through satellite connections. Managed and supervised helpdesk service that supported infrastructure, telephony, data, cellular, and radio communications for a geographically disparate customer base.Responsibilities includedo Supervised teams directly of various sizes from 5 - 20. o Coordinated work priorities for 5 supervisors of a total of 80 personnel.o Created network diagrams and IP subnet charts for establishing data networks.o Participated in Joint Operations planning meetingso Reviewed network plans for data and voice capability through Satellite Uplinkso Defined equipment needs, purchase orders, and equipment requests.o Coordinated with connecting interfaces to resolve MS Exchange, Cisco routing, and Active Directory connectivity issues.o Setup and maintained network servers including managing user accounts.o Validated equipment requests.o Managed projects from defining requirements to lessons learned o Balanced the implementation and compliance of Information Security policy with user needso Managed cell phone account with 563 Mobile numberso Met with emergency response representatives to plan for Land Mobile Radio project to provide emergency response capability to remote areas of the Island of Oahu.o Responsible Owner for equipment Inventory valuing over $4 Million.o Prepared and tracked operation and project budget of $3.5 Million dollars that included reimbursement from tenant commands and funds transfers.o Prepared Statements of Work and monitored contract performance to validate fulfillment.o Attended planning meetings to identify requirements, operational parameters and environment.o Performed helpdesk functions of resolving customer issues and connecting peripheralso Scheduled daily and weekly server backups and tested backup integrity.

Ms, Network Communication Management

Bs, Technical Management