I am a member of the National and NC chapters of the Project Management Institute and have PMP and Scrum Master certifications. I am currently working for Deloitte Consulting for over four years and really enjoy the atmosphere at Deloitte.I am an experienced Project Manager/ScrumMaster with over 25 years of managing successful ISP Service Implementations, Marketing Programs, and Hardware and Software Development projects in Telecommunications, Networking, and Internet Service industries. My leadership, teamwork, people management, and communication skills have contributed to my team's and my company's success. I am an innovative, versatile professional skilled in developing processes and procedures to streamline operations, organize plans, and manage the details, as well as see the “Big Picture.” My focus on quality deliverables and customer satisfaction have resulted in enhanced revenue performance, customer retention, and long term business partnerships.I have worked as the single point of contact on hundreds of professional services customer implementations, led major new product introduction projects (>$5M), and led software development projects with internal resources and International third party vendors (Agile, Waterfall, & SDLC). I am self motivated, a team player, and possess excellent organization, communication, documentation, and PC Application skills.