Randy Floyd Email & Phone Number

Charlotte, North Carolina, Us

As Associate Director of Performance Assurance, I’m responsible for managing, leading, and developing a team of Performance Program Managers focused on supporting aftermarket spares and repair delivery across the Collins network. In this role, I maintain ongoing responsibility for developing and implementing performance recovery plan program management priorities. I also leverage industry expertise and resources across the enterprise to solve “help needed” issues regarding underperforming sites and segments. In addition, I lead and support customer-facing teams and prepare communication packages conveying robust performance messaging. Key contributions include: • Collaborates cross-functionally to coordinate all performance review discussions with key customer stakeholders• Directs repair performance program management team to drive recovery actions and sustain performance gains• Initiated data reporting improvements to capture enterprise-wide spares performance to Collins’ external customers• Facilitates process efforts to standardize overall reporting methods and ensure consistency across all 6 business units• Led Excellence in Customer Service Award process, guiding team to select exceptional individuals across Collins

Arlington, Va, Us

As a Senior Manager at Boeing, I provided oversight of a FAA Part 145 Repair Station with responsibility for re-conformity of new spare parts, incorporation of modifications to support reliability improvements, and repair/overhaul of lease/insurance pool spares upon return from customers. This position involved providing program oversight of the component repair process managed through Boeing Dallas Service Center, including leading a transitional team moving the business process from Seattle to Dallas and driving KPI measures aligned with customer goals. In addition, I ensured new operational strategies developed by component services aligned with improvement in supporting customers. Key contributions included: • Led a team of material planners responsible for maintaining a $150M pool of lease/insurance inventory deployed globally• Engaged with customers for input on stocking strategies for the pool, recommending purchase of inventory out of pool• Directed team tasked with program management associated with partnership with VAS, in sale of surplus spare materials

Charlotte, North Carolina, Us

While working with Collins Aerospace, I served as Supply Chain Manager leading a team of supply chain associates in development of supplier contracting and performance management strategies. In this role, I supported engine accessory and airframe component maintenance covering 28 airline customers and 8 engine maintenance centers. I also negotiated contracts for $40M in annual spend. Additionally, I implemented tools and processes to drive improvement in supplier performance cycle times.

Us

As Manager with Northwest Airlines, I was responsible for leading and directing a team of buyers in sourcing and placement of transactional purchase orders to support needs of maintenance operations, with a focus towards on-time supplier performance, cost savings and quality, supporting maintenance operations. This position included managing cross-functional teams of internal stakeholders in sourcing, competition, supplier selection, and contracting process for long-term materials and repair agreements, including fleet tire support, engine overhaul/repair, airframe heavy maintenance, passenger seating, wheel and brake services and avionics maintenance supporting mainline and regional jet operations. Key contributions included: • Led cross-functional team in completion of product support agreement negotiations with Airbus and Boeing as part of new aircraft purchase agreements• Negotiated outsourcing agreements to move component repair work to outside suppliers, streamlining airline operations• Completed terms and ensured delivery schedules were met, supporting introduction of electric lie-flat business class seat• Directed cross functional teams both inside and outside mainline operations in the competition, evaluation and selection and closure of maintenance agreements supporting a fleet of over 200 CRJ-200/-900 and E175 regional jets

Master Of Business Administration - Mba

Bachelor Of Science - Bs, Aeronautical Administration

Boeing Senior Manager Leadership Program

Utc Leadership Program